Office Receptionist Resume: Job Description, Sample & Guide

This article provides a comprehensive look at how to craft an effective and professional Office Receptionist Resume that will make you stand out from the competition. We provide an overview of the important skills and qualifications to include, samples of what to include in each section, and tips to make your resume stand out. With this information, you can create a winning resume that will help you land the job of your dreams!

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
What a resume template is, and why you should use it.

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does an Office Receptionist do?

A Office Receptionist is responsible for greeting visitors, answering phones, and providing general administrative support to the office. They may be responsible for scheduling appointments, creating and organizing files, and ensuring the office is stocked with necessary supplies. Receptionists may also be required to answer emails, transfer calls, and provide basic customer service.

We’re about to begin, but first, here are some other Office Receptionist related resume examples:

What are some responsibilities of an Office Receptionist?

Greet visitors/clients and offer them refreshments
Manage the reception area and ensure it is kept clean and organized
Answer incoming calls and route them appropriately
Schedule appointments and manage calendars
Provide general administrative and clerical support
Organize files and documents
Assist other staff members in carrying out their duties
Maintain an up-to-date record of office supplies
Manage incoming and outgoing emails
Perform other duties as assigned

Sample Office Receptionist Resume for Inspiration

Personal Details
Name: Sarah Brown
Address: 943 South Street, Atlanta, GA 30303
Phone: (404) 555-1212
Email: sarahbrown@example.com

Summary
Sarah Brown is an experienced receptionist with a demonstrated history of working in the office administration industry. Skilled in communication, customer service, Microsoft Office, scheduling, and data entry. Sarah is passionate about providing excellent customer service and creating a positive work environment.

Work Experience

Office Receptionist, ABC Company – Atlanta, GA (2019 - present)

Answer telephone inquiries and direct calls to appropriate personnel.
Schedule appointments and manage calendars.
Greet employees and visitors in a friendly and professional manner.
Assist with administrative duties such as filing, data entry, and printing.
Process incoming and outgoing mail.
Maintain office supplies and equipment.

Front Desk Receptionist, XYZ Company – Atlanta, GA (2016 - 2019)

Answered phone calls and directed them to the appropriate personnel.
Greeted visitors and directed them to the appropriate personnel.
Assisted with administrative duties such as filing, data entry, and printing.
Maintained office supplies and equipment.

Education
High School Diploma, Anytown High School, Anytown, GA (2014)

Skills

Communication
Customer Service
Microsoft Office
Scheduling
Data Entry

Certifications
Certified Administrative Professional (CAP) (2019)

Languages
English (Fluent), Spanish (Conversational)

Resume tips for Office Receptionist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Office Receptionist resume tips.
We collected the best tips from seasoned Office Receptionist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight relevant experience and qualifications, such as excellent communication skills, customer service experience, and organizational skills
Include any customer service certifications or awards you have received
Demonstrate your ability to use various office software, such as Microsoft Office, Gmail, and VoIP phone systems
Highlight your multitasking skills and ability to juggle multiple tasks at once
Mention any receptionist-related responsibilities you have had in the past, such as managing phone and email inquiries, greeting and directing visitors, and organizing mail and packages

Office Receptionist Resume Summary Examples

A resume summary or objective is a great way to quickly explain your strengths and experiences to potential employers. It should demonstrate your overall qualifications for the receptionist job and highlight the unique skills and qualifications that you have that make you suitable for the position. It should also provide a brief overview of your career history and accomplishments to date. By using a resume summary or objective, you can help employers quickly assess your qualifications and stand out from the crowd.

For Example:

Energetic Office Receptionist with 5 years of experience in providing excellent customer service and administrative support. Skilled in multitasking in a fast-paced environment.
Organized Office Receptionist with 3 years of experience in managing office operations and providing exceptional customer service. Proficient in MS Office and answering multi-line phones.
Dedicated Office Receptionist with 6 years of experience in scheduling meetings, greeting visitors and processing payments. Proven ability to handle multiple tasks efficiently.
Self-motivated Office Receptionist with 4 years of experience in interfacing with customers and managing office records. Skilled in scheduling appointments and organizing files.
Reliable Office Receptionist with 8 years of experience in providing exceptional customer service and administrative support. Adept at managing multiple tasks in a high-pressure environment.

Build a Strong Experience Section for Your Office Receptionist Resume

A strong experience section for a office receptionist resume is important because it shows potential employers that you have the necessary skills and experience to excel in the job. It should include examples of your customer service, organizational, and communication abilities, as well as any special skills or certifications you may have. Including this type of detail in your resume will help you stand out from other applicants and make you a more attractive candidate. Showing employers that you have the skill set to succeed in a receptionist role will give you an edge in the hiring process.

For Example:

Provided administrative support to office staff, including scheduling meetings and managing correspondence.
Greeted customers and visitors upon arrival and provided direction or assistance as needed.
Answered and directed incoming phone calls in a professional manner.
Maintained a neat and organized reception area.
Scheduled and rescheduled appointments, and maintained appointment calendars.
Managed and distributed incoming and outgoing mail.
Processed incoming and outgoing payments.
Ordered supplies as needed and maintained an inventory of office supplies.
Assisted with additional clerical tasks, such as filing and data entry.
Provided customer service support to office visitors and clients.

Office Receptionist resume education example

A Office Receptionist typically needs a high school diploma or GED, but some employers may require a college degree. In addition, employers may prefer candidates who have experience in customer service, data entry, and filing. Knowledge of office equipment and software programs such as Microsoft Office is also beneficial.

Here is an example of an experience listing suitable for a Office Receptionist resume:

Bachelor of Arts in Business Administration, ABC University, Anytown, USA, 2018
Associate's Degree in Office Administration, XYZ College, Anytown, USA, 2016
High School Diploma, Anytown High School, Anytown, USA, 2014

Office Receptionist Skills for a Resume

It is important to add skills for Office Receptionist Resume because it gives employers an idea of the candidate's qualifications and abilities. By including relevant skills such as customer service, data entry, filing, scheduling, and communication, employers can decide if the candidate is a good fit for the position. This allows employers to quickly narrow down the list of potential candidates when making a hiring decision. Examples of skills are not necessary, as employers can assess the candidate's abilities from the list of skills provided.

Soft Skills:

Communication Skills
Customer Service
Organizational Skills
Multi-Tasking
Time Management
Attention to Detail
Problem-Solving
Interpersonal Skills
Computer Literacy
Teamwork

Hard Skills:

Communication Skills
Computer Skills
Organizational Skills
Multi-tasking
Customer Service
Data Entry
Scheduling
Filing Systems
Cash Handling
Phone Etiquette

Common Mistakes to Avoid When Writing an Office Receptionist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Office Receptionist resume

Highlight your customer service skills and experience
Demonstrate your multitasking and organizational skills
Showcase your communication and interpersonal skills
Mention your proficiency in computer and office equipment
Highlight any language skills you may have
Highlight your attention to detail and accuracy
Describe any relevant experience you may have
Mention any education or training you may have received

It's time to begin the job search. Make sure you put your best foot forward and land your next postal service job with the help of Resumaker.ai.