Lobby Attendant Resume: Job Description, Sample & Guide

Are you looking to land a job as a Lobby Attendant? Your resume is the first impression you'll make on potential employers, so it's crucial to make it stand out. In this article, we've provided a sample resume for a Lobby Attendant to give you a head start in crafting your own. From highlighting your customer service skills to showcasing your attention to detail, our example resume will help you land the job you want.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Lobby Attendant do?

Welcome guests and visitors
Manage reservations and bookings
Assist guests with luggage and belongings
Provide information about the hotel and local attractions
Direct guests to amenities and services
Keep the lobby area clean and organized
Answer phone calls and assist with inquiries
Provide excellent customer service

We’re about to begin, but first, here are some other Lobby Attendant related resume examples:

What are some responsibilities of a Lobby Attendant?

Greeting and welcoming guests as they enter the lobby
Providing assistance and information to guests as needed
Maintaining a clean and organized lobby area
Directing guests to the appropriate areas of the building
Handling guest inquiries and resolving any issues or complaints
Assisting with guest check-in and check-out processes
Ensuring the safety and security of the lobby area

Sample Lobby Attendant Resume for Inspiration

John Smith

123 Main St. | Anytown, USA | (555) 555-5555 | johnsmith@email.com

Summary:
John is a reliable and dedicated Lobby Attendant with 5 years of experience ensuring a pleasant and welcoming environment for guests. He is committed to maintaining cleanliness and organization in all areas of the lobby to provide the best possible experience for customers and visitors.

Work Experience:

Lobby Attendant, XYZ Hotel, Anytown, USA | 2017 - Present
Responsibilities:
- Ensure a clean and welcoming environment in the lobby and public areas
- Greet and assist guests with a friendly and professional attitude
- Maintain organization and cleanliness in all areas of the lobby, including restrooms, seating areas, and entryways
- Assist with luggage and other guest needs as necessary
Lobby Attendant, ABC Resort, Anytown, USA | 2015 - 2017
Responsibilities:
- Provided exceptional customer service to guests, ensuring a positive experience from arrival to departure
- Maintained cleanliness and organization in lobby and public areas
- Assisted with special events and functions as required

Education:
High School Diploma | Anytown High School | 2015

Skills:

Exceptional customer service abilities
Strong attention to detail
Ability to work independently and as part of a team
Excellent time management and organizational skills

Certifications:
Certified Hospitality Professional (CHP)

Languages:
English (fluent), Spanish (conversational)

Resume tips for Lobby Attendant

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Lobby Attendant resume tips.
We collected the best tips from seasoned Lobby Attendant - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Emphasize strong communication skills and the ability to interact with a diverse group of people
Showcase experience in maintaining cleanliness and organization in a high-traffic area
Demonstrate a proactive approach to problem-solving and handling guest inquiries and complaints
Highlight any knowledge of basic security procedures and emergency response protocols
Include any relevant customer service experience or training

Lobby Attendant Resume Summary Examples

A lobby attendant resume summary or resume objective is crucial as it provides a brief overview of your skills, experience, and career goals to potential employers. It allows you to highlight your key qualifications and convey your value as a candidate. This can help you stand out in a competitive job market and increase your chances of securing an interview for a lobby attendant position.

For Example:

Proficient Lobby Attendant with 3 years of experience in maintaining cleanliness and order in a hotel lobby.
Skilled in providing exceptional customer service and assisting guests with information and directions.
Proactive in monitoring and reporting any safety hazards or maintenance issues to management.
Strong attention to detail and ability to multitask in a fast-paced environment.
Excellent communication and interpersonal skills, able to work effectively with a diverse range of individuals.

Build a Strong Experience Section for Your Lobby Attendant Resume

A strong experience section is essential for a lobby attendant resume because it demonstrates the candidate's skills, knowledge, and expertise in the field. It provides a clear and detailed overview of the candidate's relevant work history and accomplishments, making it easier for employers to assess their suitability for the role. A strong experience section also helps the candidate stand out from other applicants and showcases their ability to effectively manage and maintain a professional and welcoming environment for guests and visitors.

For Example:

Assisted guests with luggage and provided helpful information about the hotel and surrounding area
Maintained cleanliness and organization of the lobby, including arranging seating and decor
Responded to guest inquiries and requests with professionalism and efficiency
Collaborated with the front desk staff to ensure a seamless check-in and check-out process for guests
Operated and maintained equipment such as vacuum cleaners, floor polishers, and other cleaning tools
Reported any maintenance or safety issues to the appropriate department for resolution
Assisted with special projects and events in the lobby area, such as holiday decorations or guest receptions
Provided support to other hotel staff as needed, including helping with guest transportation or concierge services
Received positive feedback from guests for excellent customer service and attention to detail

Lobby Attendant resume education example

A Lobby Attendant usually needs at least a high school diploma or equivalent. Some employers may prefer candidates with previous customer service experience or training in hospitality management. On-the-job training is often provided to familiarize the attendant with specific job duties and company policies. Additionally, attending workshops or seminars on customer service or hospitality may be beneficial for those pursuing a career as a Lobby Attendant.

Here is an example of an experience listing suitable for a Lobby Attendant resume:

High School Diploma, XYZ High School, City, State, 20XX
Training in Customer Service, ABC Training Institute, City, State, 20XX
Certification in Hospitality Management, DEF College, City, State, 20XX

Lobby Attendant Skills for a Resume

Adding skills to a Lobby Attendant resume is important because it shows potential employers that you have the necessary qualifications to perform the job effectively. Highlighting relevant skills such as customer service, attention to detail, and organizational abilities can help you stand out as a qualified candidate and increase your chances of securing a job as a Lobby Attendant.

Soft Skills:

Customer service
Communication
Organizational skills
Attention to detail
Adaptability
Teamwork
Problem-solving
Time management
Interpersonal skills
Professionalism

Hard Skills:

Customer service
Attention to detail
Communication
Problem-solving
Time management
Multi-tasking
Conflict resolution
Technical skills
Physical stamina
Housekeeping knowledge

Common Mistakes to Avoid When Writing a Lobby Attendant Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Lobby Attendant resume

Excellent customer service and interpersonal skills
Strong attention to detail and ability to follow directions
Experience in maintaining cleanliness and organization in lobby areas
Ability to handle multiple tasks and prioritize effectively
Knowledge of safety and security procedures for guests and staff
Ability to work independently and as part of a team
Flexibility in work schedule and willingness to work weekends and holidays

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.