Coffee Shop Manager Resume Example (Free Guide)

Create an Coffee Shop Manager resume that lands you the interview with our free examples and writing tips. Use and customize our template and land an interview today.

Coffee Shop Manager Resume Example
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Coffee Shop Manager Resume Example

Are you looking for a job as a coffee shop manager? Our Coffee Shop Manager Resume Example article can help you get started. It provides a comprehensive overview of the skills and experience necessary for this role, as well as a targeted resume template and tips on how to optimize your document. Read on to learn more and get started on your job search today!

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • What a resume template is, and why you should use it.
Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Coffee Shop Manager do?

A Coffee Shop Manager is responsible for overseeing the day-to-day operations of a coffee shop. This includes overseeing staff, managing inventory and supplies, creating and implementing policies and procedures, setting goals and objectives, and ensuring customer satisfaction. They may also be responsible for marketing initiatives, developing relationships with vendors and suppliers, and creating promotional campaigns. They may also be responsible for financial tracking and reporting.

What are some responsibilities of a Coffee Shop Manager?

  • Create staffing schedules and ensure all shifts are adequately staffed
  • Train and supervise employees, providing feedback and guidance
  • Handle customer complaints and address employee issues
  • Ensure all health and safety regulations are being followed
  • Develop strategies to increase customer satisfaction and sales
  • Order and maintain stock of food, drinks, and other supplies
  • Manage cash register transactions and balance the cash drawer
  • Prepare and submit financial and operational reports
  • Maintain the cleanliness, organization, and appearance of the shop
  • Perform administrative tasks, such as payroll and scheduling

Sample Coffee Shop Manager Resume for Inspiration

Name: Jane Doe

Address: 123 Main St, Anytown, CA 12345

Phone: 123-456-7890


Jane Doe is an experienced Coffee Shop Manager with 10+ years in the hospitality industry. She has a successful track record of managing high-volume coffee shops, overseeing staff, and maintaining customer satisfaction. Her experience in the hospitality industry is complemented by her dedication to excellence and her professional approach to customer service.

Work Experience:

  • Coffee Shop Manager, ABC Coffee Shop, Anytown, CA (2016 – Present)
    • Manage daily operations of high-volume coffee shop, including staffing, customer service, inventory management, and cash management.
    • Developed and implemented customer loyalty program, resulting in a 20% increase in customer satisfaction ratings.
    • Responsible for training and development of staff, increasing overall efficiency.
  • Barista, XYZ Coffee Shop, Anytown, CA (2009 – 2016)
    • Served customers and maintained a clean and organized workspace.
    • Provided excellent customer service, resulting in a 25% increase in customer satisfaction ratings.
    • Assisted in development of new menu items, resulting in a 10% increase in sales.


  • Bachelor of Arts in Hospitality Management, Anytown University, Anytown, CA (2009)


  • Customer Service
  • Leadership
  • Inventory Management
  • Cash Management
  • Staff Training and Development
  • Menu Development and Implementation


  • Food Safety Handler Certificate
  • Coffee Brewing Certificate
  • Customer Service Excellence Certificate

Languages: English (Fluent)

Resume tips for Coffee Shop Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Coffee Shop Manager resume tips.
We collected the best tips from seasoned Coffee Shop Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight your ability to manage a team of coffee shop employees, emphasizing your leadership and organizational skills.
  • Showcase your customer service experience and the ability to create a positive environment for customers.
  • Demonstrate how you have successfully handled any issues that may have arisen while managing a coffee shop.
  • Provide examples of how you have increased sales and profits in your past coffee shop managerial roles.
  • Include any food safety certifications or training related to managing a coffee shop.

Coffee Shop Manager Resume Summary Examples

A Coffee Shop Manager Resume Summary or Resume Objective is a great way to highlight your experience and skills as a coffee shop manager. It can help to show potential employers that you have the necessary skills and experience to be successful in the role. It can also help to demonstrate your commitment to the position and your enthusiasm for working in the coffee shop industry. By highlighting your experience and skills, you can help to ensure that you stand out from other applicants and increase your chances of getting the job.

For Example:

  • Highly organized Coffee Shop Manager with 8+ years of experience in customer service and hospitality. Skilled in managing staff, inventory, and resources.
  • Experienced Coffee Shop Manager with exceptional leadership, interpersonal, and problem-solving skills. Proven track record of increasing sales and customer satisfaction.
  • Motivated Coffee Shop Manager with 5+ years of experience managing day-to-day operations. Efficiently leads staff and implements procedures to increase efficiency.
  • Results-oriented Coffee Shop Manager with 4+ years of experience in the food service industry. Skilled in training and supervising staff, controlling costs, and meeting customer needs.
  • Resourceful Coffee Shop Manager with 6+ years of experience in customer service and operations. Proven ability to manage multiple tasks, resolve conflicts, and increase customer satisfaction.

Build a Strong Experience Section for Your Coffee Shop Manager Resume

Building a strong experience section for a coffee shop manager resume is important for several reasons. First, it allows you to showcase the skills you have acquired while managing a coffee shop and the knowledge you have gained along the way. This section also allows potential employers to see the types of challenges you have faced and how you have solved them. Additionally, a strong experience section will demonstrate your commitment to the job and the fact that you are willing to go above and beyond to ensure customer satisfaction and morale. Finally, it gives employers a chance to get to know you better and understand your passion for the job as well as your ability to manage a team and lead a business.

For Example:

  • Managed staff of up to 15 baristas and shift supervisors in a busy coffee shop.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained cleanliness and organization of work area to meet health and safety standards.
  • Developed and implemented strategies to increase customer loyalty and sales.
  • Oversaw daily operations, including inventory management and cash handling.
  • Trained and supervised new employees in customer service and food preparation.
  • Analyzed sales and customer feedback data to identify areas of improvement.
  • Prepared weekly schedules and assigned tasks to maximize efficiency.
  • Promoted new products and services to customers.
  • Handled customer complaints and provided resolutions in a timely manner.

Coffee Shop Manager resume education example

A Coffee Shop Manager typically needs at least a high school diploma or equivalent, but many employers prefer candidates with a college degree in hospitality management, business administration, or a related field. Other qualifications for the position include experience in the food service industry, excellent customer service skills, leadership skills, and knowledge of food safety regulations.

Here is an example of an experience listing suitable for a Coffee Shop Manager resume:

  • Pursued Associates Degree in Business Administration from ABC University (2015-2017)
  • Received Certificate of Completion in Management from XYZ College (2013)
  • Attended Coffee Shop Management Training Course at LMN Institute of Technology (2012)

Coffee Shop Manager Skills for a Resume

Adding skills to a Coffee Shop Manager Resume is important because it allows employers to quickly assess the qualifications and abilities of the candidate. It also gives employers an indication of the level of experience and expertise the candidate has in the field of coffee shop management. By listing relevant skills, a candidate can demonstrate that they possess the knowledge, experience, and abilities required to be successful in the role. Examples of skills that may be included on a Coffee Shop Manager Resume include customer service, barista training, inventory management, food and beverage preparation, cost control, and staff management.

Soft Skills:

  1. Leadership
  2. Interpersonal
  3. Communication
  4. Organizational
  5. Customer Service
  6. Problem Solving
  7. Time Management
  8. Team Building
  9. Cash Handling
  10. Inventory Control
Hard Skills:
  1. Customer Service
  2. Cash Handling
  3. Food Preparation
  4. Inventory Management
  5. Team Leadership
  6. Scheduling Staff
  7. Coffee Brewing
  8. Cleaning Procedures
  9. Food Safety Regulations
  10. Barista Training

Common Mistakes to Avoid When Writing a Coffee Shop Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Coffee Shop Manager resume

  • Experience with managing day-to-day operations of a coffee shop
  • Solid understanding of coffee and barista-related terminology
  • Ability to handle large volumes of customer orders in a timely manner
  • Proficiency with managing financials, including budgets and forecasting
  • Strong customer service and communication skills
  • Flexibility in adapting to changing customer needs and trends
  • Ability to create systems and processes to ensure quality standards are met
  • Able to develop and implement marketing plans to increase sales
  • Knowledge of health and safety regulations for food service
  • Proficient in using POS (Point of Sale) system software

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