Front Of House Manager Resume: Sample & Guide (Entry Level & Senior Jobs)

Are you looking to land a Front of House Manager position? A strong resume is crucial to making a good first impression. Our Front of House Manager Resume Example article provides a clear, comprehensive guide to crafting a winning resume that will help you stand out from the competition. From formatting tips to essential skills and experience, this article has everything you need to create a resume that showcases your qualifications and impresses potential employers.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Front Of House Manager do?

Coordinate daily front of house operations
Manage and train front of house staff
Create and maintain a welcoming and efficient guest experience
Ensure quality customer service and resolve any guest issues
Monitor inventory and order supplies as needed
Assist with scheduling and payroll for front of house staff
Oversee cleanliness and organization of front of house areas
Collaborate with back of house staff to ensure smooth restaurant operations
Develop and implement policies and procedures to optimize front of house operations

We’re about to begin, but first, here are some other Front Of House Manager related resume examples:

What are some responsibilities of a Front Of House Manager?

Supervising staff members
Ensuring customer satisfaction
Managing the day-to-day operations of the restaurant or venue
Handling customer complaints and resolving issues
Overseeing inventory and orders
Implementing and enforcing company policies and procedures
Training new employees
Maintaining a clean and organized front of house area

Sample Front Of House Manager Resume for Inspiration

Personal Details:

Name: John Smith
Email: johnsmith@email.com
Phone: 123-456-7890
Address: 123 Main St, Anytown, USA

Summary:

John Smith is a dedicated and experienced Front of House Manager with a strong background in restaurant management. He has a proven track record of providing exceptional customer service and optimizing the dining experience for guests. John is skilled in staff training and supervision, inventory management, and maintaining a clean and organized dining area. He is now seeking new opportunities to contribute his expertise to a dynamic food and beverage establishment.

Work Experience:

Front of House Manager, ABC Restaurant, Anytown, USA | 2016 - Present
- Managed a team of 20+ staff members, including servers, hosts, and bartenders
- Implemented customer service standards and trained employees on best practices
- Developed floor plans and seating arrangements to optimize guest flow and improve efficiency
- Oversaw inventory control and ordering of front of house supplies
- Handled guest inquiries, feedback, and complaints to ensure a positive dining experience
Assistant Manager, XYZ Bistro, Anytown, USA | 2014 - 2016
- Assisted the general manager in daily operations and staff supervision
- Coordinated with kitchen staff to ensure timely and accurate food service
- Managed reservations, seating assignments, and special event bookings
- Assisted in the development and implementation of marketing and promotional initiatives

Education:

Bachelor's Degree in Hospitality Management, Anytown University, Anytown, USA | 2014

Skills:

Customer Service
Staff Training and Supervision
Inventory Management
POS Systems
Time Management
Organizational Skills

Certifications:

ServSafe Food Handler
TIPS (Training for Intervention Procedures)

Languages:

English (Fluent)
Spanish (Basic Proficiency)

Resume tips for Front Of House Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Front Of House Manager resume tips.
We collected the best tips from seasoned Front Of House Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your leadership experience and skills
Showcase your customer service expertise
Include any specific accomplishments or improvements you've made in previous roles
Emphasize your ability to handle high-pressure situations and resolve conflicts
Demonstrate your knowledge of front of house operations and management best practices

Front Of House Manager Resume Summary Examples

Using a Front Of House Manager Resume Summary or Resume Objective is essential to grab the attention of potential employers by providing a quick snapshot of your skills and qualifications. A well-crafted summary or objective can highlight your unique attributes and experience, helping you stand out from other candidates. It can also demonstrate your career goals, passion for the industry, and commitment to delivering exceptional service.

For Example:

Experienced Front Of House Manager with a proven track record of managing staff and ensuring top-notch customer service in a fast-paced restaurant environment.
Skilled in overseeing daily operations, handling customer complaints, and implementing strategies to improve efficiency and profitability.
Excellent communication and leadership abilities, with a strong focus on creating a positive work environment and fostering team collaboration.
Proficient in managing inventory, scheduling, and ensuring compliance with health and safety regulations.
Strong problem-solving skills and the ability to adapt quickly to changing situations while maintaining a high level of professionalism.

Build a Strong Experience Section for Your Front Of House Manager Resume

Building a strong experience section for a Front of House Manager resume is crucial because it showcases your expertise and accomplishments in managing staff, overseeing operations, and delivering exceptional customer service. It provides hiring managers with concrete evidence of your ability to lead and succeed in a fast-paced, customer-focused environment. A strong experience section can set you apart from other candidates and demonstrate your value as a top-tier candidate for the position.

For Example:

Oversaw daily operations and staff management for a busy restaurant with a seating capacity of over 150.
Implemented training programs for front of house staff resulting in increased efficiency and customer satisfaction.
Developed and enforced company policies and procedures to ensure a smooth and consistent front of house operation.
Handled customer complaints and resolved issues in a professional and timely manner.
Managed budget and inventory for front of house supplies and equipment.
Collaborated with kitchen and bar staff to ensure seamless coordination between front and back of house.
Scheduled and supervised shifts for front of house staff, ensuring adequate coverage during peak hours.
Implemented marketing strategies to promote special events and increase customer traffic.
Conducted performance evaluations and provided feedback to front of house staff.
Maintained a clean and organized front of house environment, maintaining high standards of cleanliness and presentation.

Front Of House Manager resume education example

A Front of House Manager typically requires a bachelor's degree in hospitality management or a related field. Specialized coursework in food and beverage management, customer service, and marketing can also be beneficial. In addition to formal education, hands-on experience in the hospitality industry, particularly in a supervisory or management role, is essential for gaining the necessary skills and knowledge to excel in this position. Ongoing professional development and training in areas such as staff management and conflict resolution are also important for this role.

Here is an example of an experience listing suitable for a Front Of House Manager resume:

Bachelor's degree in Hospitality Management - XYZ University, 2012
Food Handler's Certificate - ABC Institute, 2013
Certified Front of House Manager - DEF Association, 2014

Front Of House Manager Skills for a Resume

It is important to add skills for a Front of House Manager resume because it demonstrates to potential employers that the candidate has the necessary qualifications and abilities to effectively manage the day-to-day operations of a hospitality establishment. Including relevant skills showcases the candidate's ability to handle customer service, staff management, and overall operation of the front of house area.

Soft Skills:

Effective Communication
Customer Service
Problem Solving
Team Leadership
Time Management
Adaptability
Conflict Resolution
Attention to Detail
Organizational Skills
Multi-tasking

Hard Skills:

Menu Development
Inventory Management
Customer Service
POS System
Vendor Relations
Health Code Compliance
Table Management
Staff Training
Sales Analysis
Event Planning

Common Mistakes to Avoid When Writing a Front Of House Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Front Of House Manager resume

Strong leadership skills
Exceptional customer service abilities
Proven record of staff training and development
Experience in creating and implementing operational procedures
Expertise in managing reservations and seating arrangements
Ability to handle customer complaints and resolve issues effectively
Proficient in handling payment processing and managing cash floats
Knowledge of health and safety regulations
Excellent communication and interpersonal skills
Ability to work under pressure and in a fast-paced environment

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.