Desk Receptionist Resume Example (Free Guide)

Are you searching for the perfect Desk Receptionist resume to help you land your dream job? Look no further! Our Desk Receptionist resume example article provides you with a comprehensive template that you can tailor to your needs. We'll provide you with helpful tips and tricks for creating a standout resume that will get you noticed. Don't miss out on this opportunity to make your resume stand out from the crowd!

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
What a resume template is, and why you should use it.

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Desk Receptionist do?

A Desk Receptionist is typically the first point of contact for customers, visitors, and employees of an organization. They are responsible for greeting visitors and providing them with necessary information, answering incoming calls, performing general administrative duties, and directing people to the relevant departments or personnel. They may also be responsible for managing the organization’s front desk and providing support to the staff.

We’re about to begin, but first, here are some other Desk Receptionist related resume examples:

What are some responsibilities of a Desk Receptionist?

Greet visitors and provide them with information
Answer incoming calls and direct them to the appropriate person
Schedule appointments
Maintain records and filing systems
Handle administrative duties, including photocopying, faxing, etc.
Assist with special projects, as needed
Process incoming and outgoing mail
Maintain a clean, organized, and professional work area

Sample Desk Receptionist Resume for Inspiration

Personal Details
Name: John Doe
Address: 123 Main Street, Anytown, USA
Email: john.doe@example.com
Phone: (555) 123-4567

Professional Summary
John Doe is an experienced and reliable desk receptionist. He has extensive experience in customer service and is adept at creating a warm and welcoming environment. His excellent communication and organizational skills make him an asset to any office.

Work Experience

Desk Receptionist, ABC Company, Anytown, USA (2018-present)

Greeted and provided assistance to visitors, ensuring a positive customer experience
Answered and directed incoming calls, taking accurate messages when required
Managed the daily operations of the front desk, including sorting, filing, and distributing mail
Maintained an organized and secure reception area

Receptionist, XYZ Company, Anytown, USA (2015-2018)

Provided administrative support to managers and staff
Managed the reception area, providing accurate information and customer service
Received and distributed mail and deliveries
Ensured the reception area was well stocked with supplies

Education
High School Diploma, Anytown High School, Anytown, USA (2015)

Skills

Customer service
Communication
Organizational
Time management
Computer proficiency
Multi-tasking

Certifications
Certified in First Aid and CPR (2020)

Languages
English (native)
Spanish (conversational)

Resume tips for Desk Receptionist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Desk Receptionist resume tips.
We collected the best tips from seasoned Desk Receptionist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your experience with customer service and other office-related duties.
Include details of your ability to handle multiple tasks and maintain a professional attitude.
Explain any experience you have with scheduling, answering phones, or managing visitors.
Include any relevant software or computer program experience you have.
Be sure to list any special skills or language fluency that may be applicable to the job.

Desk Receptionist Resume Summary Examples

A desk receptionist resume summary or objective is an important part of any desk receptionist resume. It is designed to give the hiring manager a quick overview of your work experience, skills, and qualifications. It should make it clear why you are the best candidate for the role. It should also highlight your key strengths and make it easy for the hiring manager to consider you for the position. A desk receptionist resume summary or objective can be the deciding factor in whether or not you get the job.

For Example:

Dedicated Desk Receptionist with 5+ years of experience providing exceptional customer service. Proficient in multi-line phone systems and scheduling appointments.
Friendly Desk Receptionist with excellent communication and organizational skills. Skilled in Microsoft Office Suite, spreadsheet management, and data entry.
Highly organized Desk Receptionist with 3+ years of experience providing top-notch customer service. Skilled in filing, calendar management, and reception duties.
Detail-oriented Desk Receptionist with 4+ years of experience managing multiple tasks simultaneously. Proficient in phone systems and creating efficient systems.
Resourceful Desk Receptionist with 7+ years of experience in a fast-paced environment. Skilled in customer service and problem solving.

Build a Strong Experience Section for Your Desk Receptionist Resume

Building a strong experience section for a desk receptionist resume is important to showcase the candidate's qualifications and experience in the role. This section should include details of any relevant experience in customer service, administrative tasks, and other duties that the candidate may have performed. This will demonstrate to prospective employers that the candidate is an organized, professional, and capable desk receptionist. Additionally, the experience section can be used to highlight any special skills or certifications the candidate has that may be relevant to the job.

For Example:

Managed a busy reception area, including responding to inquiries, directing visitors and maintaining security.
Performed administrative duties such as scheduling appointments, managing office supplies, filing, and faxing.
Greeted and directed visitors, clients, and customers in a professional and friendly manner.
Assisted in the coordination of special events and conferences in the workplace.
Answered and directed incoming calls in a prompt, professional, and courteous manner.
Performed data entry, maintained filing systems, and compiled reports.
Provided customer service in a polite and friendly manner.
Maintained a professional, welcoming environment for all visitors to the desk.
Handled inquiries, complaints, and requests in a timely and efficient manner.
Assisted with mail sorting, distribution, and delivery.

Desk Receptionist resume education example

Desk receptionists typically need a high school diploma or equivalent. Many employers prefer candidates who have taken courses in office administration, customer service, and computer applications. Desk receptionists should be able to multitask and have excellent communication and customer service skills. They should also be proficient with basic office software and have a working knowledge of office equipment such as computers, copiers, and fax machines.

Here is an example of an experience listing suitable for a Desk Receptionist resume:

Associate of Arts in Business Administration, ABC Community College, Anytown, USA, May 2018
General Education Diploma, Anytown High School, Anytown, USA, June 2013

Desk Receptionist Skills for a Resume

Adding skills to a Desk Receptionist Resume is important because it demonstrates that the candidate has the necessary qualifications for the position. It also provides potential employers with a better understanding of the candidate's experience and qualifications. Skills typically include, but are not limited to, customer service, multitasking, time management, problem solving, technical skills, and organizational skills. Examples should not be included on the resume, as they can be discussed in greater detail in the interview.

Soft Skills:

Communication Skills
Customer Service
Organizational Skills
Multi-tasking
Computer Proficiency
Friendly Demeanor
Attention to Detail
Time Management
Adaptability
Problem-solving

Hard Skills:

Customer Service
Front Desk
Office Administration
Data Entry
Computer Skills
Communication
Multi-tasking
Organization
Time Management
Problem-solving

Common Mistakes to Avoid When Writing a Desk Receptionist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Desk Receptionist resume

Highlight customer service experience
Include relevant computer skills
List any administrative experience
Mention any bilingual abilities
Demonstrate ability to multitask
Highlight excellent communication skills
Showcase a professional demeanor

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.