Receptionist Resume Examples (Template & 20+ Tips)

Are you looking to apply for a receptionist position and need some tips on how to write a standout resume? Look no further! Our Receptionist Resume Example article provides a clear and concise sample resume for receptionist positions, along with helpful tips on how to tailor your resume to make a great impression. Whether you're new to the job market or looking to update your existing resume, this article is a valuable resource for landing your next receptionist role.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Receptionist do?

Answer and direct phone calls
Greet and direct visitors
Manage appointments and schedules
Handle mail and packages
Provide general administrative support

We’re about to begin, but first, here are some other Receptionist related resume examples:

What are some responsibilities of a Receptionist?

Greeting and welcoming visitors
Answering and directing phone calls
Handling inquiries and providing information
Assisting with administrative tasks such as filing and data entry
Keeping the reception area tidy and presentable
Managing appointments and scheduling meetings
Sorting and distributing mail
Assisting with special projects as needed

Sample Receptionist Resume for Inspiration

Personal Details:

Name: Emily Smith
Email: emilysmith@email.com
Phone: 555-123-4567
Address: 123 Main St, Anytown, USA

Summary:
Emily is a friendly and professional receptionist with 5 years of experience in the hospitality industry. She is skilled in providing exceptional customer service and managing administrative tasks to ensure smooth operations in a fast-paced environment.

Work Experience:

Receptionist at ABC Hotel (2017-present) - Greeted guests, answered phone calls, managed reservations, and provided information about hotel services and amenities.
Front Desk Associate at XYZ Resort (2015-2017) - Checked in and checked out guests, processed payments, and coordinated with other departments to fulfill guest requests.

Education:

Bachelor's Degree in Hospitality Management, Anytown University

Skills:

Excellent communication and interpersonal skills
Proficient in Microsoft Office and hotel management software
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills

Certifications:

Certified Front Desk Professional (CFDP)

Languages:

Fluent in English and Spanish

Resume tips for Receptionist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Receptionist resume tips.
We collected the best tips from seasoned Receptionist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Use a clear and professional font for easy readability
Include relevant experience such as answering phones, scheduling appointments, and greeting visitors
Highlight any customer service skills, such as the ability to handle inquiries and resolve complaints
Emphasize any additional skills, such as fluency in multiple languages or proficiency in office software
Showcase any certifications or training related to receptionist duties

Receptionist Resume Summary Examples

A receptionist resume summary or resume objective can help to immediately grab the attention of hiring managers and highlight your key qualifications and career goals. It provides a quick snapshot of your skills, experience, and career objectives, helping to tailor your application to the specific job you are applying for. This can be especially useful in a competitive job market, where standing out from the crowd is essential.

For Example:

Proficient in answering phones, handling correspondence, and greeting visitors with a friendly and professional demeanor.
Skilled at scheduling appointments, managing office supplies, and maintaining a clean and organized reception area.
Experienced in using multi-line phone systems, Microsoft Office Suite, and other office equipment.
Demonstrated ability to prioritize tasks, handle multiple responsibilities, and remain calm under pressure.
Excellent communication skills, both verbal and written, with a strong attention to detail.

Build a Strong Experience Section for Your Receptionist Resume

Building a strong experience section for a receptionist resume is important because it demonstrates to potential employers that you have the necessary skills and knowledge to excel in the role. It allows you to showcase your previous experience in managing administrative duties, handling customer inquiries, and providing exceptional service. A comprehensive experience section can make your resume stand out and increase your chances of securing a receptionist position.

For Example:

Greeted and assisted visitors in a professional and friendly manner
Answered and directed phone calls to appropriate staff members
Managed and organized incoming and outgoing mail
Maintained cleanliness and organization of reception area
Scheduled appointments and meetings for staff members
Assisted with administrative tasks such as filing, data entry, and scanning documents
Managed inventory of office supplies and replenished as needed
Handled customer inquiries and resolved any issues in a timely and efficient manner
Coordinated with other departments to ensure smooth flow of information and communication
Assisted with event planning and coordination for company gatherings and meetings

Receptionist resume education example

A receptionist typically needs a high school diploma or equivalent. Some employers may prefer candidates with post-secondary education in business administration or a related field. Receptionists often receive on-the-job training to learn about company procedures and systems. Strong communication and customer service skills are also important for this role. Additional certification or training in office management software may be beneficial for career advancement.

Here is an example of an experience listing suitable for a Receptionist resume:

Associate's Degree in Business Administration - 2015
Certificate in Office Management - 2017
Customer Service Training Course - 2018

Receptionist Skills for a Resume

It is important to add skills for a receptionist resume to showcase the ability to handle various tasks, such as greeting visitors, managing phone calls, scheduling appointments, and maintaining a professional and organized work environment. Including relevant skills can demonstrate the ability to effectively communicate, multitask, and provide exceptional customer service, which are essential for success in a receptionist role.

Soft Skills:

Communication Skills
Customer Service
Organization Skills
Adaptability
Problem-solving
Attention to Detail
Multi-tasking
Professionalism
Empathy
Time Management

Hard Skills:

Customer Service
Computer Skills
Multi-tasking
Microsoft Office
Telephone Etiquette
Office Equipment Operation
Data Entry
Schedule Management
Record Keeping
Communication Skills

Common Mistakes to Avoid When Writing a Receptionist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Receptionist resume

Proficient in handling incoming calls, transferring calls and taking accurate messages
Skilled in welcoming and assisting visitors, maintaining a professional and welcoming atmosphere
Strong organizational skills, able to manage schedules, appointments and meetings effectively
Proficient in using office equipment and computer systems, including Microsoft Office Suite and email systems
Excellent communication and interpersonal skills, able to work well with colleagues and diverse clientele
Familiar with office procedures, including filing, data entry, and general administrative tasks
Ability to multitask and prioritize tasks in a fast-paced environment
Knowledge of basic office etiquette and professional demeanor

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.