Retail General Manager Resume Examples (Template & 20+ Tips)

Looking to land the perfect retail general manager position? Our resume example provides a solid foundation for crafting your own standout application. Gain inspiration from a professionally written sample that highlights relevant skills, experience, and accomplishments. With our expert tips and guidelines, you’ll be well on your way to impressing hiring managers and securing the job you desire.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Retail General Manager do?

Oversee day-to-day operations of the retail store
Hire, train, and manage staff
Create and implement sales and marketing strategies
Manage inventory and maintain stock levels
Ensure customer satisfaction and handle customer complaints
Monitor financial performance and work towards sales targets
Collaborate with vendors and suppliers
Ensure compliance with company policies and procedures
Provide leadership and direction to the retail team
Assess and improve store performance through data analysis

We’re about to begin, but first, here are some other Retail General Manager related resume examples:

What are some responsibilities of a Retail General Manager?

Overseeing daily operations of the retail store
Managing and motivating a team of sales associates and other staff
Setting and achieving sales targets and KPIs
Ensuring high levels of customer satisfaction
Handling customer complaints and queries
Conducting regular inventory checks and managing stock levels
Implementing and maintaining store policies and procedures
Creating and maintaining a positive and welcoming store environment
Handling financial responsibilities such as budgeting and reporting
Collaborating with other departments such as marketing and HR

Sample Retail General Manager Resume for Inspiration

Retail General Manager Resume Personal Details

Name: John Smith

Email: johnsmith@gmail.com

Phone: 123-456-7890

Summary

John Smith is an experienced Retail General Manager with a proven track record of increasing sales and improving operational efficiency. He has a strong leadership and team management skills, and a customer-oriented approach to business.

Work Experience

Retail General Manager - XYZ Retail Inc. (2017-present)
- Led a team of 50+ employees and managed daily store operations
- Implemented new sales strategies that resulted in a 20% increase in revenue
- Oversaw inventory management and optimized stock levels to reduce carrying costs
Assistant Manager - ABC Supermarket (2014-2017)
- Assisted with day-to-day operations and supervised staff
- Developed and executed promotional events to drive customer traffic

Education

Bachelor's Degree in Business Administration - University of Business (2010-2014)

Skills

Strategic planning
Team leadership
Financial analysis
Customer relationship management
Inventory management

Certifications

Certified Retail Manager (CRM)
First Aid/CPR Certification

Languages

English (fluent), Spanish (conversational)

Resume tips for Retail General Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Retail General Manager resume tips.
We collected the best tips from seasoned Retail General Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight specific retail management experience, including sales and staff management
Showcase your customer service skills and any relevant achievements in improving customer satisfaction
Include details of your leadership and team-building abilities, along with any successful projects you have spearheaded
List any relevant certifications or training in retail management or business administration
Quantify your contributions with specific metrics, such as increased sales, reduced costs, or improved employee retention

Retail General Manager Resume Summary Examples

A Retail General Manager Resume Summary or Objective is a crucial part of the resume as it provides a brief overview of your skills, experience, and career goals. It helps to capture the attention of the hiring manager and gives them a quick understanding of what you can bring to the table. A well-crafted summary or objective can set you apart from other candidates and increase your chances of landing an interview.

For Example:

Experienced retail general manager with a proven track record of driving sales and increasing profitability
Skilled in team leadership, operations management, and customer service, resulting in improved store performance
Adept at developing successful strategies to meet and exceed sales goals while maintaining high standards of customer satisfaction
Strong background in inventory management, budgeting, and cost control to maximize store efficiency
Demonstrated ability to build and motivate high-performing teams to deliver exceptional results in a fast-paced retail environment

Build a Strong Experience Section for Your Retail General Manager Resume

The experience section of a resume for a Retail General Manager is crucial because it showcases the candidate's leadership skills, strategic thinking, and retail industry knowledge. It provides evidence of the candidate's ability to drive sales, manage a team, and deliver exceptional customer service. A strong experience section can set the candidate apart from other applicants and demonstrate their qualifications for the role.

For Example:

Oversaw daily operations of a retail store with $1.5 million in annual sales
Managed a team of 15 sales associates and conducted performance evaluations
Developed and implemented innovative sales strategies that increased revenue by 20%
Created and maintained a positive and customer-focused work environment
Utilized inventory management techniques to reduce overstock and shrinkage
Planned and executed successful promotional events to drive traffic and sales
Handled customer complaints and resolved issues to ensure satisfaction
Managed the store budget and consistently met profit goals
Collaborated with vendors to negotiate favorable pricing and terms
Implemented new merchandising techniques to improve product visibility and sales

Retail General Manager resume education example

A Retail General Manager typically needs a bachelor's degree in business administration, retail management, or a related field. In addition, they may benefit from advanced education such as a master's degree in business administration (MBA) or specific certifications in retail management. Practical experience in retail operations, sales, and customer service is also essential for success in this role.

Here is an example of an experience listing suitable for a Retail General Manager resume:

Master of Business Administration (MBA) - University of California, Los Angeles (UCLA)
Bachelor of Business Administration (BBA) - University of Southern California (USC)
Certified Retail Management Professional (CRMP) - Retail Management Association (RMA)

Retail General Manager Skills for a Resume

It is important to add skills for a Retail General Manager Resume because it demonstrates the ability to effectively lead and manage a retail team, drive sales and profits, provide exceptional customer service, and ensure operational efficiency. Including skills on the resume also showcases relevant qualifications and experience that make the candidate a strong fit for the position.

Soft Skills:

Leadership
Team Management
Communication
Problem solving
Customer Service
Time Management
Adaptability
Conflict Resolution
Decision making
Motivation

Hard Skills:

Financial analysis
Inventory management
Sales forecasting
Merchandising strategy
Customer service training
Budget planning
Performance management
Profit margin optimization
Loss prevention
Supply chain management

Common Mistakes to Avoid When Writing a Retail General Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Retail General Manager resume

Proven track record of driving sales and exceeding targets
Demonstrated ability to lead and mentor teams
Strong understanding of retail operations and customer service
Experience in budgeting and financial management
Ability to implement and execute strategic plans
Excellent communication and interpersonal skills
Proficient in inventory management and merchandising
Proactive problem-solving and decision-making abilities
Strong leadership and organizational skills

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.