Retail Assistant Resume Examples (Template & 20+ Tips)

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Retail Assistant Resume Example
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Retail Assistant Resume Example

This article provides a comprehensive guide to writing a Retail Assistant resume. It covers the key areas to include in a resume, how to format the document, and the importance of tailoring your resume to the job advertisement. With detailed advice and helpful examples, you will be well-equipped to create a winning resume for your next Retail Assistant position.

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • What a resume template is, and why you should use it.
Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Retail Assistant do?

A Retail Assistant's primary responsibility is to provide customer service to customers in a retail setting. This includes helping customers find items, answering questions, ringing up purchases, stocking shelves, and maintaining the store's cleanliness. They may also be responsible for processing returns and exchanges, handling customer complaints and concerns, and providing general assistance to the store manager or supervisor.

What are some responsibilities of a Retail Assistant?

  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain records related to sales.
  • Stock shelves, counters, or tables with merchandise.
  • Answer customers' questions regarding products, prices, availability, product uses, and credit terms.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Prepare sales slips or sales contracts.
  • Prepare merchandise for purchase, rental, or lease.
  • Inventory stock and requisition new stock.

Sample Retail Assistant Resume for Inspiration

Name: John Doe

Address: 123 Main Street, Anytown, CA 90210

Phone: 555-555-5555


John Doe is an experienced Retail Assistant with a proven track record of providing excellent customer service, meeting sales goals, and managing store inventory. With a background in retail sales, customer service, and merchandising, John is well-suited to this role and is committed to helping stores meet and exceed their sales goals.

Work Experience

  • Retail Assistant, Anytown Store, Anytown, CA
    August 2017 - Present
    • Provide excellent customer service and ensure customer satisfaction.
    • Manage store inventory, restock shelves, and process returns.
    • Responsible for daily sales and closing procedures.
  • Sales Associate, XYZ Store, Anytown, CA
    April 2015 - August 2017
    • Provided excellent customer service and ensured customer satisfaction.
    • Assisted with managing store inventory, restocking shelves, and processing returns.
    • Assisted with daily sales and closing procedures.


  • High School Diploma, Anytown High School, Anytown, CA
    Graduated June 2015


  • Customer Service
  • Sales
  • Merchandising
  • Inventory Management
  • Cash Handling


  • First Aid and CPR Certified


  • English (Fluent)

Resume tips for Retail Assistant

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Retail Assistant resume tips.
We collected the best tips from seasoned Retail Assistant - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight any customer service experience you have, such as working in retail or any other customer-facing role.
  • Mention any relevant qualifications or certificates you have obtained.
  • Include any sales or cash-handling experience.
  • Focus on any relevant skills, such as product knowledge, problem-solving or communication.
  • Include any achievements, such as sales targets met or customer satisfaction ratings.

Retail Assistant Resume Summary Examples

A resume summary or resume objective can be a great way to showcase your top skills, experience, and accomplishments in a concise, easy-to-read format. By using a summary or objective, you can quickly and effectively demonstrate to employers why you are the ideal candidate for the retail assistant position. You can highlight your customer service experience, attention to detail, and sales performance, as well as any other skills, certifications, or special qualifications that make you an ideal choice. Additionally, a summary or objective can help employers quickly identify the value you will bring to their team.

For Example:

  • Recent college graduate with extensive customer service experience in retail. Dependable, organized and highly capable of multitasking.
  • Retail professional experienced in POS systems, merchandising, stock replenishment, and customer service. Skilled in handling customer inquiries and resolving issues.
  • Experienced retail assistant with a background in customer service and inventory management. Highly motivated with excellent communication and problem solving skills.
  • Retail professional with 3+ years of experience in customer service, sales, and merchandising. Strong knowledge of product lines and inventory control.
  • Outgoing retail assistant with 5+ years of experience in customer service, merchandising, and inventory management. Proven ability to drive sales and provide exceptional customer service.

Build a Strong Experience Section for Your Retail Assistant Resume

Building a strong experience section is important for a retail assistant resume because it helps to demonstrate the applicant’s qualifications and abilities. The experience section should highlight relevant job experiences that demonstrate the applicant’s ability to perform the duties of a retail assistant. It should also emphasize any customer service skills, sales experience, and knowledge of retail systems. Employers will be looking for a strong work history and the ability to work well with customers, so having a well-developed experience section on the resume can help to support the applicant’s qualifications.

For Example:

  • Provided excellent customer service to over 500 shoppers on a daily basis.
  • Maintained a high level of product knowledge to assist customers with their needs.
  • Organized merchandise displays to promote sales.
  • Operated the cash register efficiently to process customer purchases.
  • Followed up with customers to ensure their satisfaction with purchases.
  • Processed incoming merchandise shipments and restocked shelves with merchandise.
  • Maintained accurate records of inventory and sales.
  • Assisted with training new retail staff members.
  • Ensured that the store was clean and organized at all times.
  • Developed and implemented creative promotional ideas to increase sales.

Retail Assistant resume education example

Retail Assistants do not typically need any formal qualifications to begin working in the field. However, a high school diploma or equivalent is often preferred. Employers may also prefer applicants who have completed some sort of vocational training program or have prior retail experience. Additionally, strong customer service skills and basic computer skills are important for success in this field.

Here is an example of an experience listing suitable for a Retail Assistant resume:

  • Bachelor of Business Administration, University of Florida, 2017
  • Associate Degree in Retail Management, Florida State University, 2015
  • Certificate in Customer Service, Miami-Dade Community College, 2014

Retail Assistant Skills for a Resume

Skills are important to include on a Retail Assistant Resume because they demonstrate to employers that you possess the specific qualifications and abilities necessary to perform the job successfully. By listing your relevant skills, you are able to show employers that you have the necessary knowledge and experience to do the job. Examples of skills for a Retail Assistant Resume include customer service, communication, problem solving, organizational, merchandising, product knowledge, and computer skills.

Soft Skills:

  1. Customer Service
  2. Product Knowledge
  3. Interpersonal Skills
  4. Communication
  5. Problem-Solving
  6. Merchandising
  7. Sales Strategies
  8. Teamwork
  9. Organization
  10. Time Management
Hard Skills:
  1. Cash Handling
  2. Inventory Management
  3. Customer Service
  4. Merchandising
  5. POS Systems
  6. Stock Management
  7. Loss Prevention
  8. Product Knowledge
  9. Point-of-Sale
  10. Retail Sales

Common Mistakes to Avoid When Writing a Retail Assistant Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Retail Assistant resume

  • Highlight previous retail experience, customer service skills, and sales record.
  • Focus on strengths, such as organizational skills, problem-solving abilities, and product expertise.
  • Quantify successes such as increased sales and customer satisfaction.
  • Include relevant certifications, such as point-of-sale systems and POS software.
  • Mention any additional skills, such as merchandising, stocking, and inventory management.

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