General Manager Resume Example (Free Guide)

Create an General Manager resume that lands you the interview with our free examples and writing tips. Use and customize our template and land an interview today.

General Manager Resume Example
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General Manager Resume Example

Welcome to our General Manager resume example article! This article provides a comprehensive guide to creating an effective and professional resume for a General Manager position. It outlines the resume format, content, and writing tips that will help you successfully present your qualifications to potential employers. You'll also find examples of General Manager resumes that have been successfully used in the job market. Get started now and take the first step towards landing the job of your dreams!

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • What a resume template is, and why you should use it.
Plus, we will provide expert resume writing tips and professional examples to inspire you.


What does a General Manager do?

A General Manager is responsible for overseeing the day-to-day operations of a business. This includes managing staff, overseeing customer relations, developing financial plans, implementing strategies and procedures, and making sure that the business is achieving its desired results. General Managers also develop and manage budgets, create marketing and promotional plans, and negotiate contracts.


What are some responsibilities of a General Manager?

  • Hiring and managing staff
  • Setting operational strategies and objectives
  • Developing and implementing policies and procedures
  • Monitoring performance and productivity
  • Ensuring compliance with laws and regulations
  • Developing budgets and monitoring expenses
  • Managing customer service and relationships
  • Analyzing data to identify opportunities for improvement
  • Creating reports and presenting findings to stakeholders
  • Developing and maintaining relationships with vendors


Sample General Manager Resume for Inspiration

General Manager

Name: John Smith

Phone: +1 (555) 123-4567

Email: johnsmith@example.com

John is an experienced General Manager with 15+ years of experience leading teams and driving results in the hospitality industry. He excels at developing strategies, building relationships, and leading teams to success. He is highly organized and has a history of exceeding expectations.

  • Work Experience
  • General Manager, ABC Company, 2020-Present
  • Responsible for the day-to-day operations of the hotel, including overseeing staff, managing budgets, and ensuring customer satisfaction.
  • Developed new strategies to increase revenue and reduce costs, resulting in a 20% increase in profits.
  • Recruited and trained a team of over 50 employees.
  • Managed all customer service operations and resolved customer complaints.
  • Assistant Manager, XYZ Hotel, 2015-2020
  • Oversaw daily operations of the hotel and managed a team of 25 employees.
  • Implemented new strategies to improve customer service and increase employee engagement.
  • Developed a training program for new hires and provided ongoing training for existing staff.
  • Education
  • Bachelor of Science in Business Administration, Any University, 2010
  • Skills
  • Leadership
  • Strategic Planning
  • Budget Management
  • Customer Service
  • Team Building
  • Problem Solving
  • Certifications
  • Hospitality Management Certification, ABC Institute, 2012
  • Languages
  • English (fluent)
  • Spanish (conversational)



Resume tips for General Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need General Manager resume tips.
We collected the best tips from seasoned General Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight accomplishments and successes to show impact of your work.
  • Include a list of technical skills that are relevant to the position.
  • Demonstrate your ability to lead and manage teams.
  • Include numbers and metrics to back up your achievements.
  • Describe how you have improved processes and productivity.



General Manager Resume Summary Examples

A general manager resume summary or resume objective gives employers a snapshot of your relevant experience and qualifications. It allows you to quickly showcase your strengths and accomplishments in a concise, easy-to-read format. By providing a concise summary of your qualifications, you can demonstrate your commitment to the position and help employers get to know you better. Additionally, a well-crafted summary or objective can help you stand out among other applicants and give you a competitive edge.

For Example:

  • Tenacious General Manager with 10+ years’ experience in the restaurant and hospitality industry. Proven ability to lead teams, improve operations, and maximize financial outcomes.
  • Dynamic General Manager with extensive experience in retail operations. Known for an ability to manage multiple locations and provide top-notch customer service.
  • Experienced General Manager with a track record of success in the healthcare industry. Adept at developing a motivated and goal-oriented team while providing exceptional customer service.
  • Highly motivated General Manager dedicated to providing outstanding customer service. Proven record of success in the retail industry. Skilled at creating efficient operations and driving revenue.
  • General Manager with 8+ years in the restaurant industry. Proven ability to lead teams and increase customer satisfaction. Experienced in formulating marketing strategies and optimizing operations.



Build a Strong Experience Section for Your General Manager Resume

Building a strong experience section for a general manager's resume is important for a few reasons. First, it helps to showcase the candidate's skills, knowledge, and expertise that make them a great fit for the position. Second, it helps to highlight the candidate's past successes and accomplishments, which can be an indication of their future performance. Finally, it demonstrates to potential employers that the candidate is organized, efficient, and well-versed in the field, which can make them stand out from other candidates.

For Example:

  • Led a team of 10 employees to achieve record sales in a 3-month period.
  • Oversaw the daily operations of a 10,000 square foot retail store.
  • Mentored and trained new employees to ensure they understood company policies and procedures.
  • Developed and implemented innovative strategies to improve customer service and increase productivity.
  • Managed a $20 million budget, ensuring all funds were allocated efficiently.
  • Created and enforced processes and procedures to ensure compliance with all relevant laws and regulations.
  • Negotiated contracts and agreements with suppliers and vendors to lower costs and increase profits.
  • Developed and implemented a comprehensive marketing plan to expand the company’s customer base.
  • Organized and coordinated events to promote the company’s products and services.
  • Resolved customer complaints in a professional and timely manner.



General Manager resume education example

The educational requirements for a General Manager vary depending on the industry, company, and size of the organization. Generally, most General Managers possess at least a bachelor's degree in business administration or a related field. Some employers may also require a master's degree in business or a related field. Additionally, many General Managers have several years of experience in a related field or managerial position.

Here is an example of an experience listing suitable for a General Manager resume:

  • University of New York, New York, NY
  • Bachelor of Science in Business Administration, June 2011
  • Major in Management and Leadership
  • Minor in Economics



General Manager Skills for a Resume

Adding skills for a General Manager Resume is important because it helps to demonstrate to potential employers that you have the necessary qualifications to fulfill the position’s responsibilities. It is also important to include skills specific to the position such as customer service, operations management, budgeting, strategic planning, and problem solving. By including these skills, you can demonstrate that you understand the position and have the skills needed to be successful. Additionally, it can help to highlight your unique qualifications and experiences for the role.

Soft Skills:

  1. Leadership
  2. Communication
  3. Organizational
  4. Strategic Thinking
  5. Resource Management
  6. Team Building
  7. Decision Making
  8. Problem Solving
  9. Project Management
  10. Interpersonal Skills
Hard Skills:
  1. Leadership
  2. Strategic Planning
  3. Financial Analysis
  4. Communication
  5. Problem Solving
  6. Project Management
  7. Organizational Skills
  8. Risk Management
  9. Decision Making
  10. Negotiation



Common Mistakes to Avoid When Writing a General Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.



Key takeaways for a General Manager resume

  • Highlight key accomplishments throughout your career
  • Include experience with different types of management and business operations
  • Highlight any areas of specialization or expertise
  • Showcase your ability to lead a team and manage diverse personnel
  • Demonstrate your ability to collaborate with other departments and stakeholders
  • Provide examples of successful budgeting and cost-saving initiatives
  • Showcase your ability to develop and implement business plans
  • Demonstrate your ability to analyze data and make informed decisions
  • Highlight any experience with industry-specific software and technology


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