Network Support Specialist Resume: Job Description, Sample & Guide

Are you looking for a job as a Network Support Specialist? Our Network Support Specialist Resume Example will provide you with the information and tips you need to craft a compelling resume that will get you noticed by hiring managers. This example features an experienced network support specialist with a comprehensive understanding of network infrastructure and the ability to diagnose and resolve complex technical issues. It also provides helpful advice on how to highlight your technical skills, professional experience, and qualifications in a way that will make you stand out from the competition.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
What a resume template is, and why you should use it.

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Network Support Specialist do?

A Network Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining network systems. This may include network hardware such as routers, switches, and firewalls as well as software such as operating systems, applications, and security programs. They are also responsible for user support, including setting up accounts, providing technical assistance, and configuring user settings. Additionally, they monitor network performance and security, and may be responsible for creating and updating documentation.

We’re about to begin, but first, here are some other Network Support Specialist related resume examples:

What are some responsibilities of a Network Support Specialist?

Troubleshooting network hardware and software issues
Performing routine maintenance and upgrades on network hardware and software
Configuring and testing routers and switches
Installing, configuring and troubleshooting LANs, WANs, and other network related devices
Monitoring network performance and security
Assisting with network design and implementation
Analyzing and resolving complex network problems
Developing and documenting procedures for network maintenance and usage
Providing technical support to users
Keeping up-to-date with the latest networking technologies

Sample Network Support Specialist Resume for Inspiration

Name: John Doe
Address: 123 Main Street, Anytown, NY 11111
Phone: (123) 456-7890
Email: john.doe@example.com

Summary: Experienced Network Support Specialist with 5+ years of experience in the IT field. Possesses strong technical knowledge of network infrastructure, troubleshooting, and system security. Certified Network+ and CCNA. Fluent in English and Spanish.

Work Experience:

Network Support Specialist, ABC Company, Anytown, NY, 2015 - Present
- Provide technical support to end-users for network and computer related issues.
- Configure, install, and maintain network infrastructure.
- Perform troubleshooting to resolve network issues, including latency, packet loss, and routing problems.
- Document network configurations and changes.
IT Technician, XYZ Company, Anytown, NY, 2013 - 2015
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Resolved customer complaints via phone, in person, or electronically.
- Installed and configured computer systems, networks, printers, and scanners.

Education:

Bachelor of Science in Computer Science, Any University, Anytown, NY, 2013

Certifications:

Network+
CCNA

Languages:

English
Spanish

Resume tips for Network Support Specialist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Network Support Specialist resume tips.
We collected the best tips from seasoned Network Support Specialist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your technical experience and qualifications relevant to the role.
Demonstrate your experience troubleshooting and resolving network issues.
Showcase your communication and customer service skills.
Include any certifications you have earned.
Demonstrate your ability to work in a team, as well as independently.

Network Support Specialist Resume Summary Examples

A Network Support Specialist Resume Summary or Resume Objective is important for highlighting your relevant skills and experience to potential employers. It is a concise statement that outlines your career goals and accomplishments to show that you possess the technical skills and expertise needed to be successful in the role. It helps employers quickly identify why you're the best candidate for the open position and can make a positive first impression.

For Example:

Experienced Network Support Specialist with 8+ years of providing systems support, troubleshooting and maintenance. Skilled in resolving network issues, configuring routers and switches and managing network infrastructure.
Highly organized and detail-oriented Network Support Specialist with 5+ years of experience in maintaining, troubleshooting and configuring network-related equipment.
Network Support Specialist with 6+ years of experience in providing technical support to customers, maintaining and troubleshooting network issues.
Motivated Network Support Specialist with 10+ years of experience in configuring routers, switches and other network-related hardware. Adept at resolving network issues and troubleshooting.
Knowledgeable Network Support Specialist with 7+ years of experience in providing technical support and maintaining network infrastructure. Skilled in troubleshooting, configuring routers and switches and managing servers.

Build a Strong Experience Section for Your Network Support Specialist Resume

Building a strong experience section for a network support specialist resume is important because it allows you to demonstrate the valuable skills and knowledge you have gained in the field. Your experience section should be tailored to the specific job you are applying for, highlighting the tasks you have performed that are most relevant to the role. This will show prospective employers that you have the necessary skills to be successful in the position. Additionally, it will allow you to showcase the successes you have achieved in your past roles, demonstrating your capability as a network support specialist.

For Example:

Provided technical support to users in a Windows-based networked environment, including troubleshooting network connectivity and printer problems.
Installed and configured network hardware such as routers, switches, and network printers.
Deployed new computer systems, installed software and configured hardware for users.
Monitored and maintained network services, equipment and devices.
Performed troubleshooting to diagnose and resolve network problems.
Performed software and hardware upgrades to maintain system performance.
Provided technical assistance for network-related issues to end-users.
Conducted system testing and implemented security measures to ensure system integrity.
Provided assistance in resolving network related problems encountered by users.
Maintained and updated documentation of network configurations, network diagrams and user accounts.

Network Support Specialist resume education example

Network Support Specialists typically need a bachelor's degree in computer science, information systems, or a related field. Additionally, they may need certifications, such as CompTIA's A+ and Network+ certifications, or vendor-specific certifications from Cisco or Microsoft. They should also possess a strong understanding of network hardware, software, and operating systems, as well as experience troubleshooting network problems and providing technical support.

Here is an example of an experience listing suitable for a Network Support Specialist resume:

B.S. in Computer Science, University of Florida, Gainesville, FL (2015 - 2019)
A+ Certification from CompTIA, Certified Network Support Specialist (2019)
Microsoft Certified Solutions Expert (MCSE) in Networking (2020)
Cisco Certified Network Professional (CCNP) (2020)

Network Support Specialist Skills for a Resume

Adding skills to a Network Support Specialist Resume is important because it helps employers assess a candidate's ability and qualifications to perform the job. A strong skills section should include technical skills related to networking, such as knowledge of routers, switches, and other networking devices, as well as soft skills such as problem solving and customer service. It should also include any certifications or qualifications. By including these key skills, employers can get a better sense of a candidate's capabilities and experience.

Soft Skills:

Problem Solving
Communication
Teamwork
Organizational
Time Management
Customer Service
Technical Knowledge
Analytical Thinking
Multi-tasking
Troubleshooting

Hard Skills:

Network Troubleshooting
Network Security
Network Design
Network Administration
Hardware Installation
Software Maintenance
Data Analysis
TCP/IP Protocols
LAN/WAN Setup
Systems Monitoring

Common Mistakes to Avoid When Writing a Network Support Specialist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Network Support Specialist resume

In-depth knowledge of networking protocols, standards, and technologies.
Expertise in troubleshooting and resolving network issues.
Extensive experience in configuring and installing networking hardware, such as routers, switches, and firewalls.
Strong understanding of LAN/WAN technologies and troubleshooting.
Ability to analyze network performance and recommend upgrades and enhancements.
Familiarity with various systems monitoring tools and techniques.
Excellent communication and documentation skills.
Ability to work independently or as part of a team.

It's time to begin the job search. Make sure you put your best foot forward and land your next postal service job with the help of Resumaker.ai.