Medical Support Assistant Resume: Job Description, Sample & Guide

Create a standout Medical Support Assistant Resume with our online platform. Browse professional templates for all levels and specialties. Land your dream role today!

Medical Support Assistant Resume Example
Average rating: 4.4 (33 votes)
Medical Support Assistant Resume Example

Are you in need of a strong resume for a Medical Support Assistant position? Look no further! Our Medical Support Assistant Resume Example article provides a comprehensive guide on how to create a standout resume that catches the attention of potential employers. From outlining your relevant skills and experience to highlighting your accomplishments, this article will help you craft a winning resume that showcases your qualifications in the medical field.

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • Why you should use a resume template
Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Medical Support Assistant do?

  1. Complete administrative tasks such as scheduling appointments and managing patient records.
  2. Assist healthcare professionals with patient check-in and data entry.
  3. Handle phone calls and communicate with patients and healthcare providers.
  4. Collect patient information and vital signs for initial assessments.
  5. Coordinate referrals and follow-up appointments for patients.
  6. Provide support in medical billing and insurance claims processing.
  7. Organize and maintain medical supplies and equipment.

What are some responsibilities of a Medical Support Assistant?

  • Scheduling and coordinating patient appointments
  • Greeting patients and checking them in
  • Updating patient medical records and information
  • Assisting with patient billing and insurance processing
  • Answering phones and responding to patient inquiries
  • Assisting healthcare providers with administrative tasks
  • Obtaining and documenting patient vital signs
  • Performing basic laboratory tests and procedures
  • Ensuring the cleanliness and organization of the medical facility

Sample Medical Support Assistant Resume for Inspiration

Personal Details:

  • Name: John Smith
  • Email:
  • Phone: 123-456-7890
  • Address: 123 Main Street, City, State, Zip Code

John Smith is a dedicated and experienced Medical Support Assistant with over 5 years of professional experience in a hospital setting. He is highly skilled in providing administrative support to medical staff and ensuring efficient operation of healthcare facilities. John is known for his exceptional organizational skills, attention to detail, and ability to handle sensitive information with utmost confidentiality.

Work Experience:

  • Medical Support Assistant at ABC Hospital (2016-2021)
    - Managed patient intake process, including scheduling appointments, verifying insurance information, and updating medical records.
    - Coordinated communication between patients, medical staff, and insurance companies to ensure smooth and timely delivery of healthcare services.
    - Assisted with billing and coding tasks, maintaining compliance with HIPAA regulations and other healthcare industry standards.
  • Administrative Assistant at XYZ Clinic (2014-2016)
    - Provided administrative support to medical staff, including answering phones, managing appointment schedules, and preparing patient charts.
    - Assisted with filing and organizing medical records, ensuring accuracy and confidentiality of patient information.
    - Collaborated with healthcare providers to facilitate efficient patient care and support daily clinic operations.


  • Bachelor's Degree in Healthcare Administration (2010-2014)
    - University of ABC, City, State
  • Professional Certification in Medical Office Management (2015)
    - Healthcare Certification Board


  • Proficient in Electronic Health Records (EHR) systems
  • Strong knowledge of medical terminology and coding procedures
  • Excellent communication and interpersonal skills
  • Ability to prioritize and multitask in a fast-paced medical environment
  • Expertise in MS Office applications (Word, Excel, Outlook)


  • Certified Medical Support Assistant (CMSA)


  • Fluent in English and Spanish

Resume tips for Medical Support Assistant

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Medical Support Assistant resume tips.
We collected the best tips from seasoned Medical Support Assistant - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Emphasize your organizational skills and attention to detail in managing patient records and administrative tasks.
  • Showcase your ability to multitask and handle a high volume of patient inquiries and scheduling appointments.
  • Demonstrate your proficiency in using electronic medical records (EMR) systems and other medical office software.
  • Highlight any relevant certifications, such as Certified Medical Administrative Assistant (CMAA) or Registered Medical Assistant (RMA).
  • Include any experience in patient education, insurance verification, or medical billing to showcase your diverse skill set.

Medical Support Assistant Resume Summary Examples

A Medical Support Assistant Resume Summary or Objective is important to give a quick snapshot of your skills, experience, and career goals to the employer. It helps to grab their attention and highlight your qualifications that make you the best fit for the job. Whether you are an experienced professional or a fresh graduate, a well-crafted summary or objective can effectively showcase your potential and make a strong impression on the hiring manager.

For Example:

  • Proficient in managing patient records and scheduling appointments
  • Skilled in taking and recording patient vital signs
  • Ability to assist healthcare professionals with medical procedures
  • Experienced in providing exceptional customer service to patients
  • Knowledgeable in medical terminology and basic office practices

Build a Strong Experience Section for Your Medical Support Assistant Resume

The experience section is critical for a Medical Support Assistant resume as it showcases the candidate's proficiency in various medical procedures, administrative tasks, and patient care. It provides insight into their ability to handle diverse healthcare settings, work with medical equipment, and effectively communicate with patients and healthcare professionals. A strong experience section demonstrates the candidate's reliability, competency, and suitability for the role.

For Example:

  • Managed patient check-in and registration process
  • Assisted with scheduling appointments and follow-up visits
  • Handled incoming phone calls and directed to appropriate staff
  • Performed administrative tasks such as filing, data entry, and organizing patient records
  • Took and recorded patient vitals and medical history
  • Assisted physicians and nurses with medical procedures
  • Provided basic patient care and ensured a clean and safe environment
  • Performed inventory management and ordered medical supplies as needed
  • Developed and maintained positive relationships with patients and their families
  • Collaborated with the healthcare team to ensure efficient and effective patient care

Medical Support Assistant resume education example

A Medical Support Assistant typically needs a high school diploma or equivalent. Some employers may prefer candidates with post-secondary education such as a certificate or associate's degree in medical assisting or a related field. Additionally, on-the-job training or a medical assistant program may be required to gain the necessary skills and knowledge for the role. Ongoing education and training may also be necessary to stay current with medical procedures and regulations.

Here is an example of an experience listing suitable for a Medical Support Assistant resume:

  • Bachelor of Science in Health Administration, XYZ University (2014-2018)
  • Certified Medical Assistant Program, ABC Institution (2018-2019)
  • Training in Medical Office Management, DEF Academy (2020)

Medical Support Assistant Skills for a Resume

It is important to add skills for Medical Support Assistant Resume to demonstrate proficiency in handling medical office procedures, providing patient care, managing electronic health records, and ensuring smooth administrative operations. These skills showcase the candidate's ability to effectively carry out the duties and responsibilities of a medical support assistant, contributing to the overall efficiency and efficacy of the healthcare facility.

Soft Skills:

  1. Empathy
  2. Communication
  3. Teamwork
  4. Organizational skills
  5. Time management
  6. Adaptability
  7. Problem-solving
  8. Attention to detail
  9. Interpersonal skills
  10. Professionalism
Hard Skills:
  1. Medical Terminology
  2. Electronic Health Records
  3. Phlebotomy
  4. Vital Signs Measurement
  5. Medical Coding
  6. Insurance Processing
  7. Medication Administration
  8. Patient Assessment
  9. Specimen Collection
  10. Medical Transcription

Common Mistakes to Avoid When Writing a Medical Support Assistant Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Medical Support Assistant resume

  • Education and training in medical assisting
  • Experience in administrative and clinical tasks in a medical setting
  • Strong communication and customer service skills
  • Ability to handle sensitive patient information with confidentiality
  • Proficient in using electronic health record systems
  • Knowledge of medical terminology and basic healthcare procedures
  • Ability to multitask and work well under pressure
  • Strong attention to detail and organizational skills
  • Certification in medical assisting is a plus

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of
Ready to use templates that will help your resume stand out to recruiters
Try Resumaker's professional resume builder now. Start for free!