Medical Office Receptionist Resume: Job Description, Sample & Guide

Are you looking for a job as a Medical Office Receptionist? This article provides a comprehensive resume example and tips to help you craft an effective and professional resume to land the job you want. It highlights the key skills and qualifications you need to include in your resume to get noticed by potential employers. With this resume example and the accompanying tips, you will be well on your way to securing a great medical office receptionist job.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Medical Office Receptionist do?

A Medical Office Receptionist is responsible for greeting patients and visitors to a medical office, answering phones, scheduling appointments, collecting patient information and payments, and performing other administrative duties as assigned. They are also responsible for ensuring the office runs smoothly and efficiently, providing excellent customer service to patients, and helping to create a positive and professional environment.

We’re about to begin, but first, here are some other Medical Office Receptionist related resume examples:

What are some responsibilities of a Medical Office Receptionist?

Greeting patients and visitors
Answering incoming calls and routing them to the appropriate person
Scheduling and organizing appointments
Updating and filing patient records
Processing insurance payments and filing paperwork
Verifying patient information
Maintaining office supplies
Handling patient billing and collections
Performing basic bookkeeping tasks

Sample Medical Office Receptionist Resume for Inspiration

Personal Details:
Name: Jenna Smith
Address: 123 Main St, Anytown, CA 90210
Phone: (123) 456-7890
Email: jenna.smith@example.com

Summary:
Jenna Smith is an experienced and knowledgeable Medical Office Receptionist with excellent customer service and administrative skills. She has a demonstrated ability to effectively manage the front office of a medical office including answering phones, scheduling appointments, and interacting with patients. Jenna is a highly organized and detail-oriented professional with the ability to multi-task and work in a fast-paced environment.

Work Experience:

Medical Office Receptionist, Anytown Medical Clinic, Anytown, CA (June 2018-Present)

Greeted patients and visitors in a professional and friendly manner.
Answered incoming phone calls and directed them to the appropriate personnel.
Scheduled patient appointments, tests, and procedures.
Input patient information into the computer system and updated patient records.
Verified patient insurance information and processed payments.

Front Desk Receptionist, Anytown Dental Clinic, Anytown, CA (January 2016-June 2018)

Greeted and checked-in patients.
Scheduled patient appointments.
Answered incoming phone calls and directed them to the appropriate personnel.
Sorted and distributed mail.

Education:
Bachelor of Science in Business Administration, Anytown University, Anytown, CA (2016)

Skills:

Excellent customer service and interpersonal skills
Knowledge of medical terminology and medical billing procedures
Proficient in Microsoft Office Suite and medical software
Strong organizational and time management skills

Certifications:
Certified Medical Office Receptionist (CMOR)
American Medical Technologists (AMT)

Languages:
English (Fluent)

Resume tips for Medical Office Receptionist

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Medical Office Receptionist resume tips.
We collected the best tips from seasoned Medical Office Receptionist - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your customer service skills. As a receptionist, you will be the face of the practice and need to be able to provide excellent customer service to patients and their families.
Showcase your multitasking skills. As a receptionist, you will be juggling multiple tasks at once and need to be able to do so efficiently.
Demonstrate your knowledge of medical terminology. Having knowledge of medical terminology and processes is essential for a medical office receptionist.
Express your dedication to accuracy. As a receptionist, you will be responsible for data entry and other administrative tasks that require accuracy and attention to detail.
Mention any experience with medical software. Many medical offices use specialized software for patient records, billing, and other administrative tasks. If you have any experience with these programs, be sure to include it on your resume.

Medical Office Receptionist Resume Summary Examples

A medical office receptionist resume summary or resume objective is important because it is the first thing recruiters will see when they review your resume. It should be eye-catching and concisely provide an overview of your experience and qualifications, as well as what you can bring to the role. It should also highlight your key skills and accomplishments, and demonstrate why you are the best candidate for the job.

For Example:

Efficient Medical Office Receptionist with 5+ years of experience providing exceptional customer service and administrative support to medical staff and patients.
Organized Medical Office Receptionist with 3+ years of experience managing appointments, filing documents, and scheduling patient visits.
Resourceful Medical Office Receptionist with 8+ years of experience handling a variety of administrative tasks, including data entry and filing.
Experienced Medical Office Receptionist with 10+ years of experience in a fast-paced environment. Skilled in patient scheduling, data entry and customer service.
Detail-oriented Medical Office Receptionist with 6+ years of experience in a hospital setting. Knowledgeable in patient scheduling, filing, and data entry.

Build a Strong Experience Section for Your Medical Office Receptionist Resume

Building a strong experience section for a medical office receptionist resume is important because it is the section that employers will look at first. This section will show employers that you have the skills and experience necessary to be successful in the role. It also demonstrates that you are a reliable and experienced employee, which is an essential trait for any medical office receptionist. By providing clear and concise descriptions of past experiences, employers can quickly determine if you are the right fit for the job.

For Example:

Provided clerical services in a fast-paced medical office setting for two years.
Greeted patients in a warm and welcoming manner, and answered incoming calls.
Maintained a clean and organized front desk area for the medical office.
Scheduled patient appointments and updated patient records and billing information.
Assisted the physicians and nurses with administrative tasks as needed.
Prepared and distributed patient charts, laboratory results, and other documents.
Demonstrated excellent customer service skills when dealing with patients and their families.
Managed incoming and outgoing correspondence, including faxes and emails.
Processed payments for co-pays and billed patients for remaining balances.
Provided general administrative assistance to the Medical Office Manager.

Medical Office Receptionist resume education example

A Medical Office Receptionist typically needs a high school diploma or equivalent. Additional education in medical terminology, office management, and medical coding may be beneficial. Receptionists must have excellent communication skills, be proficient in computer applications, and have a good understanding of customer service.

Here is an example of an experience listing suitable for a Medical Office Receptionist resume:

Associate of Science in Medical Office Administration, University of XYZ, 2018
Certified Medical Receptionist, ABC Medical School, 2017
Certificate in Medical Office Practices, DEF College, 2016

Medical Office Receptionist Skills for a Resume

It is important to add skills for Medical Office Receptionist Resume to help demonstrate your qualifications for the job. Skills should be tailored to the particular job you are applying for and should demonstrate the abilities and knowledge required to be successful in the position. Examples of skills that may be relevant for a Medical Office Receptionist include: • Knowledge of medical terminology and procedures • Excellent communication and customer service skills • Proficiency in MS Office Suite, EPIC and other software programs • Ability to multitask and prioritize tasks • Ability to maintain confidentiality and patient privacy • Knowledge of insurance coverage and billing processes • Ability to use office equipment, such as fax machines, scanners and copiers • Excellent organizational and time management skills

Soft Skills:

Communication
Interpersonal
Organizational
Time management
Customer service
Multi-tasking
Detail-oriented
Problem solving
Computer literacy
Confidentiality

Hard Skills:

Receptionist Skills
Customer Service
Scheduling Appointments
Medical Terminology
Insurance Processing
Computer Proficiency
Medical Billing
Data Entry
Record Management
Multi-line Phone Systems

Common Mistakes to Avoid When Writing a Medical Office Receptionist Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Medical Office Receptionist resume

Highlight relevant skills, such as customer service, office management, and computer literacy.
Detail strong organizational and multitasking abilities.
Show an understanding of medical terminology and procedures.
Demonstrate knowledge of HIPAA regulations.
Mention any certifications or training.
Include any relevant experience in the medical field.
Highlight any success stories or awards.
Include any relevant volunteer or community service.

It's time to begin the job search. Make sure you put your best foot forward and land your next postal service job with the help of Resumaker.ai.