Hospitality Manager Resume: Sample & Guide (Entry Level & Senior Jobs)

Are you an experienced hospitality professional looking to advance your career as a manager? Look no further! Our Hospitality Manager Resume Example will provide you with a comprehensive guide on how to create a top-notch resume that stands out to potential employers. From showcasing your leadership skills to highlighting your extensive experience in the industry, our resume example will help you land your dream job as a hospitality manager.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Hospitality Manager do?

Overseeing day-to-day operations of the hospitality establishment
Managing staff and ensuring excellent customer service
Developing and implementing strategies to maximize revenue and profitability
Ensuring compliance with health and safety regulations
Handling guest complaints and resolving issues
Creating and maintaining a positive and welcoming atmosphere for guests

We’re about to begin, but first, here are some other Hospitality Manager related resume examples:

What are some responsibilities of a Hospitality Manager?

Managing and overseeing the daily operations of the hospitality establishment
Implementing and supervising customer service standards
Training and supervising staff members
Ensuring compliance with health and safety regulations
Managing budgets and financial plans
Overseeing the maintenance and cleanliness of the facility
Developing and implementing marketing strategies to attract customers
Resolving customer complaints and issues
Collaborating with other departments or teams to ensure smooth operations

Sample Hospitality Manager Resume for Inspiration

Personal Details:

Name: John Doe
Email: johndoe@email.com
Phone: 123-456-7890
Address: 123 Main St, City, State, Zip

Summary:

John Doe is an experienced Hospitality Manager with 8 years of experience in the industry. He is skilled in overseeing all aspects of hospitality operations, including customer service, staff management, and financial planning. John is an excellent communicator and problem solver, with a strong focus on delivering exceptional guest experiences.

Work Experience:

Hospitality Manager, ABC Hotel - City, State, 2015-present
- Managed daily operations of a 150-room hotel, including front desk, housekeeping, and food and beverage departments
- Recruited, trained, and supervised a team of 30 staff members
- Developed and implemented customer service initiatives to improve guest satisfaction and increase repeat business
Assistant Hospitality Manager, XYZ Resort - City, State, 2012-2015
- Assisted the Hospitality Manager in overseeing all aspects of resort operations
- Coordinated staff schedules and ensured compliance with safety and health regulations

Education:

Bachelor's Degree in Hospitality Management, University of Hospitality - City, State, Year

Skills:

Customer service
Staff management
Financial planning
Problem-solving
Communication

Certifications:

Certified Hospitality Supervisor (CHS)
ServSafe Food Handler

Languages:

English (fluent)
Spanish (conversational)

Resume tips for Hospitality Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Hospitality Manager resume tips.
We collected the best tips from seasoned Hospitality Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your experience in overseeing day-to-day operations of the hotel or restaurant
Showcase your ability to manage and train staff to provide exceptional customer service
Emphasize your skills in budget management and financial planning
Include any certifications or training programs related to hospitality management
Showcase your track record of improving guest satisfaction and increasing revenue

Hospitality Manager Resume Summary Examples

A Hospitality Manager Resume Summary or Objective is important because it offers a quick snapshot of your skills, experience, and career goals. It can help employers quickly see if you are a good fit for the job. The summary is a brief statement that highlights your most relevant qualifications, while the objective states your career goals and what you hope to achieve in the role.

For Example:

Experienced in managing hotel operations, including front desk, housekeeping, and guest services
Proven ability to maintain high standards of customer service and satisfaction
Skilled in creating and implementing policies and procedures to ensure smooth hotel operations
Proficient in staff training and development to maintain a strong and efficient team
Expertise in budget management and cost control to maximize profitability

Build a Strong Experience Section for Your Hospitality Manager Resume

A strong experience section is essential for a Hospitality Manager resume as it showcases the candidate's extensive knowledge and skills in managing and overseeing hospitality operations. It provides evidence of their ability to handle challenging situations, lead a team effectively, and deliver exceptional customer service. A well-crafted experience section can impress potential employers and increase the chances of securing interviews for top hospitality management positions.

For Example:

Oversaw daily operations and provided leadership to a team of 25 employees
Implemented and maintained high quality standards for guest satisfaction
Managed the scheduling, training, and performance evaluations of staff
Developed and managed department budgets and controlled expenses effectively
Resolved guest complaints and issues in a professional and timely manner
Collaborated with other department managers to ensure efficient hotel operations
Implemented new sales and marketing strategies to increase hotel revenue
Maintained and enforced compliance with health and safety regulations
Assisted in the development and implementation of hotel policies and procedures
Oversaw the planning and execution of special events and banquets

Hospitality Manager resume education example

A Hospitality Manager typically needs a bachelor's degree in hospitality management, hotel management, business administration, or a related field. Some employers may also require a master's degree for upper-level management positions. In addition to formal education, practical experience in the hospitality industry through internships or entry-level positions is highly valuable for aspiring Hospitality Managers. Continuing education and training in areas such as customer service, financial management, and marketing can also be beneficial.

Here is an example of an experience listing suitable for a Hospitality Manager resume:

Bachelor's degree in Hospitality Management, XYZ University
Certified Hospitality Supervisor, ABC Institute
Food and Beverage Management Certification, DEF Academy
Leadership and Management Training, GHI Consulting

Hospitality Manager Skills for a Resume

Adding skills to a Hospitality Manager resume is important because it demonstrates the candidate's ability to handle various aspects of the industry, such as customer service, leadership, and problem-solving. These skills showcase the candidate's qualifications and competence, making them a more attractive candidate for potential employers. Additionally, specific skills can set a candidate apart from others and may better align with the needs of a particular organization.

Soft Skills:

Leadership
Communication
Customer service
Problem-solving
Teamwork
Adaptability
Time management
Conflict resolution
Organization
Interpersonal skills

Hard Skills:

Revenue management
Food and beverage
Inventory control
Budgeting and finance
Customer service
Team leadership
Event planning
Facility maintenance
Risk management
Vendor negotiation

Common Mistakes to Avoid When Writing a Hospitality Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Hospitality Manager resume

Proven track record of successful management and leadership in the hospitality industry
Strong understanding of customer service and the ability to create memorable guest experiences
Experience in budget management, revenue optimization, and cost control
Ability to effectively lead and motivate a team to achieve common goals
Proactive problem-solving skills and the ability to handle difficult situations with grace and composure
Proficiency in industry-specific software and systems, including property management and POS systems
Excellent communication and interpersonal skills, with the ability to build relationships with guests, staff, and vendors
Demonstrated knowledge of industry trends and best practices, with a commitment to continuous learning and professional development

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.