Counter Clerk Resume Example (Free Guide)

Create an Counter Clerk resume that lands you the interview with our free examples and writing tips. Use and customize our template and land an interview today.

Counter Clerk Resume Example
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Counter Clerk Resume Example

This article provides a detailed overview of the qualifications and skills that a prospective counter clerk should possess. It also provides a sample resume to help you develop your own resume that emphasizes your individual skills and accomplishments, as well as outlining the job description. The sample resume is a great way to get a head start on creating your own resume.

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • What a resume template is, and why you should use it.
Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Counter Clerk do?

A counter clerk works at a retail store or business, typically at the front counter. They are responsible for providing customer service, dealing with payments and handling customer queries. They may also be involved in stocking shelves, taking inventory and helping to keep the store clean and organized.

We’re about to begin, but first, here are some other Counter Clerk related resume examples:

What are some responsibilities of a Counter Clerk?

  • Greet customers and answer their questions.
  • Advise customers on product selection and up-sell when appropriate.
  • Ring up customers’ purchases using a cash register.
  • Bag purchased items for customers.
  • Accept payment and provide change as necessary.
  • Maintain cleanliness of the store and organizing merchandise.
  • Provide excellent customer service.
  • Process returns and exchanges.
  • Balance the cash register drawer at the end of the shift.
  • Track inventory levels and order new merchandise when necessary.

Sample Counter Clerk Resume for Inspiration

Counter Clerk

Name: John Doe

Address: 123 Main Street, Anytown, USA

Phone: +1 (555) 555-5555


John Doe is an experienced counter clerk with excellent customer service, communication, and organizational skills. He is highly adept at using modern computer systems and software to process orders, track inventory, and maintain accurate records.

Work Experience

  • Counter Clerk
    ABC Store, Anytown, USA
    April 2018 – Present
    • Greet customers in a friendly and professional manner.
    • Process customer orders in a timely and accurate manner.
    • Track and maintain inventory levels.
    • Assist customers with product selection and troubleshooting.
    • Maintain a clean and organized work area.


  • High School Diploma, Anytown High School, Anytown, USA, 2017


  • Customer Service
  • Computer Proficiency
  • Data Entry
  • Organizational Skills
  • Inventory Management


  • Certified Cashier, ABC Cashier Certification Program, 2019


  • English (Native)
  • Spanish (Conversational)

Resume tips for Counter Clerk

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Counter Clerk resume tips.
We collected the best tips from seasoned Counter Clerk - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight important skills that are relevant to the position as a Counter Clerk
  • Include any relevant experience you may have in customer service, retail, or hospitality
  • Mention any certifications or advanced training you have in areas related to the role
  • Detail any awards, honors, or special recognition you have received for your work
  • Showcase your ability to handle cash transactions accurately and responsibly

Counter Clerk Resume Summary Examples

Using a counter clerk resume summary or resume objective is important because it allows you to showcase your most relevant experience and skills to employers. It also allows you to highlight your knowledge and experience in the specific job you are applying for. This helps employers quickly identify your qualifications and make an informed decision about whether you are the right fit for the position. A strong resume summary or objective can help you stand out from the competition and land the job.

For Example:

  • Experienced Counter Clerk with five years of experience working in a busy retail environment. Skilled in customer service, cash handling, and stocking shelves.
  • Highly motivated Counter Clerk with six years of retail experience. Possesses advanced knowledge of POS systems, customer service, and store operations.
  • Detail-oriented Counter Clerk with seven years of retail experience. Skilled in customer service, cash handling, and inventory management.
  • Customer-focused Counter Clerk with eight years of experience in a fast-paced retail environment. Knowledgeable in customer service, POS systems, and product stocking.
  • Dedicated Counter Clerk with nine years of experience in a retail setting. Adept at customer service, cash handling, and sales. Committed to providing the highest level of customer service.

Build a Strong Experience Section for Your Counter Clerk Resume

A strong experience section for a counter clerk resume is important because it allows employers to get a better understanding of your skills and qualifications for the position. It also shows employers how you have applied your skills in a real-world setting. By providing examples of how you have handled customer service issues, managed cash registers, and operated POS systems, you can demonstrate your competency in the specific requirements of the job. Moreover, it helps employers determine if you are the right candidate for the job.

For Example:

  • Experienced Counter Clerk with more than 5 years of experience in customer service.
  • Provided exceptional customer service by accurately and efficiently processing and completing orders.
  • Proficient in the use of cash registers, credit card machines, and other POS systems.
  • Ensured accuracy of sales transactions and maintained up-to-date sales records.
  • Conducted daily opening and closing procedures, such as balancing the cash drawer.
  • Stocked shelves, checked expiration dates, and rotated merchandise.
  • Responsible for responding to customer inquiries, resolving complaints, and providing assistance.
  • Helped to maintain a neat, clean and organized store front.
  • Performed other duties such as answering phone calls and taking orders.
  • Assisted with training of new staff members in store operations.

Counter Clerk resume education example

Most employers require a high school diploma or equivalent for a position as a counter clerk. Some employers may prefer to hire counter clerks who have experience in customer service or cash handling. Employers may also require counter clerks to be knowledgeable about the products they are selling.

Here is an example of an experience listing suitable for a Counter Clerk resume:

  • Associate of Arts in Business Administration, ABC University, 2020
  • Certificate in Advanced Retail Management, XYZ College, 2019
  • Certificate in Customer Service, ABC College, 2018
  • High School Diploma, XYZ High School, 2016

Counter Clerk Skills for a Resume

Adding relevant skills to a Counter Clerk resume is important because it allows employers to quickly identify your abilities and qualifications. It also helps demonstrate to employers the value you can bring to the position. Examples of skills you can list on a Counter Clerk resume include customer service, cash handling, problem solving, organizational skills, and communication.

Soft Skills:

  1. Customer Service
  2. Communication
  3. Organizational
  4. Interpersonal
  5. Cash Handling
  6. Time Management
  7. Leadership
  8. Detail Oriented
  9. Problem Solving
  10. Inventory Management
Hard Skills:
  1. Cash handling
  2. Customer service
  3. Point of Sale
  4. Inventory management
  5. Data entry
  6. Bookkeeping
  7. Merchandising
  8. Receiving/Stocking
  9. Computer proficiency
  10. Loss prevention

Common Mistakes to Avoid When Writing a Counter Clerk Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Counter Clerk resume

  • Highlight all relevant customer service experience.
  • Ensure accuracy of all financial transactions.
  • Maintain a friendly and professional demeanor.
  • Organize and stock shelves to maximize efficiency.
  • Be knowledgeable of store policies and procedures.
  • Keep up-to-date on new products and services.
  • Ability to handle cash and credit transactions.
  • Provide excellent customer service.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment.

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