Collection Manager Resume Example for 2024

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Collection Manager Resume Example
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Collection Manager Resume Example

Are you in need of a strong resume for a collection manager position? Look no further! Our collection manager resume example provides a comprehensive guide to help you craft a winning resume. From highlighting key skills and achievements to showcasing relevant work experience, our example will help you stand out in the competitive job market. Check out our sample resume to land your dream collection manager job.

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • Why you should use a resume template
Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Collection Manager do?

  1. Oversees the acquisition, organization, and preservation of collections
  2. Collaborates with team members to develop and implement collection policies
  3. Manages the cataloging and inventory of collections
  4. Coordinates conservation efforts to ensure the proper care of items in the collection
  5. Facilitates access to the collection for researchers, scholars, and the public

We’re about to begin, but first, here are some other Collection Manager related resume examples:

What are some responsibilities of a Collection Manager?

  • Managing the daily operations of the collection department
  • Developing and implementing collection strategies to optimize collection efficiency
  • Supervising and training collection staff
  • Setting and monitoring collection goals and performance metrics
  • Overseeing the collection of overdue accounts
  • Ensuring compliance with state and federal regulations related to debt collection

Sample Collection Manager Resume for Inspiration

Personal Details:

  • Name: John Smith
  • Email:
  • Phone: 123-456-7890


John Smith is a dedicated and results-driven Collection Manager with over 10 years of experience in managing a team of collectors and overseeing the company's overall collection process. He has a proven track record of improving collection rates and reducing delinquencies through strategic planning and effective team management.

Work Experience:

Collection Manager | ABC Company | 2015 - Present

  • Managed a team of 15 collectors and provided leadership and guidance in achieving collection targets
  • Developed and implemented collection strategies to improve overall collection rates
  • Oversaw the collection process and handled delinquent accounts
  • Collaborated with other departments to streamline the collection process and improve efficiency


  • Bachelor's Degree in Finance | XYZ University | 2010


  • Strong leadership and team management skills
  • Excellent knowledge of collection strategies and best practices
  • Proficient in using collection software and tools
  • Strong communication and negotiation skills


  • Certified Collection Professional (CCP)


  • English (Native)
  • Spanish (Intermediate)

Resume tips for Collection Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Collection Manager resume tips.
We collected the best tips from seasoned Collection Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight your experience in managing collections for a specific industry or organization
  • Showcase your ability to increase collection rates and reduce outstanding accounts
  • Include any certifications or training related to debt collection or financial management
  • Emphasize your skills in negotiating payment arrangements and resolving disputes
  • Demonstrate your proficiency in using collection software and creating detailed reports

Collection Manager Resume Summary Examples

Using a Collection Manager Resume Summary or Resume Objective allows you to highlight your skills, qualifications, and career goals at a glance, making it easier for hiring managers to see why you are a strong candidate for the position. It helps to quickly communicate your value as a collection manager and can make a strong first impression on potential employers.

For Example:

  • Experienced collection manager with a proven track record of reducing delinquency and increasing recovery rates.
  • Demonstrated ability to lead and motivate a team of collection specialists to meet and exceed targets.
  • Skilled in developing and implementing effective collection strategies and workflows.
  • Proficient in utilizing collection software and tools to streamline processes and enhance productivity.
  • Strong communicator with excellent negotiation and problem-solving skills.

Build a Strong Experience Section for Your Collection Manager Resume

The experience section is crucial for a collection manager resume as it showcases the candidate's expertise in managing collections, analyzing data, and implementing strategies to recover outstanding debts. It provides insights into the candidate's relevant skills, accomplishments, and the scope of their responsibilities, giving potential employers a clear understanding of their capabilities. Building a strong experience section can make a candidate stand out and increase their chances of securing a collection manager role.

For Example:

  • Managed a team of collection agents to improve efficiency and maximize debt recovery
  • Implemented new collection strategies resulting in a 20% increase in accounts recovered
  • Negotiated payment arrangements with delinquent debtors to facilitate repayment
  • Utilized automated software to analyze and prioritize collections accounts
  • Provided regular reports to management on collection activities and results
  • Developed and maintained relationships with clients to ensure timely payments
  • Trained and mentored new collection agents on best practices and company policies
  • Monitored compliance with state and federal debt collection laws and regulations
  • Participated in meetings with legal counsel to discuss high-risk accounts
  • Collaborated with other departments to resolve billing issues and prevent future delinquency

Collection Manager resume education example

A collection manager typically needs at least a bachelor's degree in business, finance, or a related field. Some employers may require a master's degree in a relevant field for higher-level management positions. Additionally, specialized training in areas such as debt collection laws, financial analysis, and risk management may be beneficial for collection managers. Strong analytical, communication, and negotiation skills are also essential for success in this role.

Here is an example of an experience listing suitable for a Collection Manager resume:

  • Bachelor of Business Administration in Finance - University of Texas, Austin, TX - 2010-2014
  • Certified Credit and Collection Manager (CCCM) - American Collectors Association, Minneapolis, MN - 2015
  • Advanced Certification in Consumer Credit Management - National Association of Credit Management, Columbia, MD - 2016
  • Master of Business Administration (MBA) in Financial Management - Northwestern University, Evanston, IL - 2017-2019

Collection Manager Skills for a Resume

Adding skills to a Collection Manager resume is important because it demonstrates the candidate's ability to effectively manage and oversee the collection process. These skills show potential employers that the candidate can efficiently communicate with clients, analyze data, negotiate payment plans, and effectively manage a team of collection agents. It also highlights the candidate's knowledge of relevant laws and regulations in the collection industry.

Soft Skills:

  1. Empathy
  2. Communication
  3. Negotiation
  4. Time management
  5. Adaptability
  6. Problem-solving
  7. Teamwork
  8. Leadership
  9. Customer service
  10. Conflict resolution
Hard Skills:
  1. Financial Analysis
  2. Risk Assessment
  3. Asset Recovery
  4. Debt Collection
  5. Legal Compliance
  6. Negotiation Skills
  7. Data Analysis
  8. Credit Evaluation
  9. Account Reconciliation
  10. Regulatory Knowledge

Common Mistakes to Avoid When Writing a Collection Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Collection Manager resume

  • Proven experience in managing and organizing collections
  • Expertise in cataloging and categorizing items
  • Strong knowledge of preservation and conservation techniques
  • Ability to develop and implement collection management policies
  • Proficient in database management and inventory control
  • Excellent research and analytical skills
  • Ability to work effectively with cross-functional teams
  • Strong communication and presentation skills
  • Experience in handling valuable and rare items
  • Commitment to ethical and legal standards in collection management

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