Case Manager Resume Example for 2024 (Skills & Templates)

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Case Manager Resume Example
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Case Manager Resume Example

Welcome to our Case Manager Resume Example article! Here you will find helpful advice on how to write a strong case manager resume, including what information to include and how to format it. You will also get a glimpse into the daily duties of a case manager and the skills needed for success in the role. With this knowledge, you will be well-prepared to craft a polished and professional resume that will help you stand out from the competition.

We will cover:

  • How to write a resume, no matter your industry or job title.
  • What to put on a resume to stand out.
  • The top skills employers from every industry want to see.
  • How to build a resume fast with our professional Resume Builder.
  • What a resume template is, and why you should use it.
Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Case Manager do?

A case manager is a person responsible for helping to coordinate the care of an individual or family, often in the context of a healthcare system. They are responsible for assessing the needs of the individual or family and connecting them to the services and resources necessary to meet those needs. They are also often responsible for monitoring the progress of the individual or family in meeting their goals and ensuring that they are receiving the best possible care.

What are some responsibilities of a Case Manager?

  • Develop a comprehensive plan for clients in order to ensure that their needs are met
  • Provide resources and referrals to ensure access to necessary services
  • Monitor progress of the client’s plan and adjust as necessary
  • Communicate with other providers and coordinate services
  • Educate clients, families, and other stakeholders on relevant topics
  • Complete assessments to identify goals and objectives for the plan
  • Develop and coordinate individualized treatment plans
  • Conduct individual and/or family counseling sessions

Sample Case Manager Resume for Inspiration

Case Manager

Linda Smith, age 31, from Los Angeles, CA.

Linda is an experienced Case Manager with over 8 years of professional experience in the social services sector. She has a passion for problem solving and a strong dedication to helping those in need. Linda is highly organized, detail oriented and is a great communicator. She is a creative thinker and is always looking for innovative solutions to challenging situations.

Work Experience

  • Case Manager, ABC Agency, Los Angeles, CA (2015-Present)
  • Provide case management services to individuals in need, and coordinate with other agencies for necessary services
  • Conduct assessments, develop service plans and provide ongoing case management
  • Provide crisis intervention services and make appropriate referrals for services


  • Bachelor of Arts, Social Work, UCLA, Los Angeles, CA (2012)


  • Expertise in case management
  • Strong knowledge of crisis intervention and service coordination
  • Excellent verbal and written communication
  • Highly organized and detail-oriented


  • Licensed Social Worker, California (2017)


  • English (Native)
  • Spanish (Intermediate)

Resume tips for Case Manager

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Case Manager resume tips.
We collected the best tips from seasoned Case Manager - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

  • Highlight any relevant experience, certifications, and education in your resume.
  • Include any volunteer or internship experience that is related to case management.
  • Highlight your communication skills, interpersonal skills, and organizational skills.
  • Include any special awards or recognition you have received in your career.
  • Showcase your ability to work in a team and your problem-solving skills.

Case Manager Resume Summary Examples

A case manager resume summary or resume objective provides potential employers with a concise overview of your professional background, relevant skills, and career aspirations. It allows you to highlight your qualifications and experience in a way that is easily understood. It also allows employers to quickly assess whether you are a good fit for the role they are trying to fill. By providing a clear and concise summary or objective, you can ensure that your resume stands out from the competition and give employers a better understanding of how you can benefit their organization.

For Example:

  • Experienced case manager with 10+ years of experience providing direct care to individuals with disabilities. Skilled in developing and monitoring treatment plans, coordinating services, and advocating for client rights.
  • Highly organized and detail-oriented case manager with 5+ years of experience providing case management services to a range of clients. Skilled in assessment, treatment planning, and crisis intervention.
  • Compassionate case manager with 7+ years of experience developing and implementing individualized service plans for individuals with disabilities. Experienced in providing support and advocacy services.
  • Dynamic case manager with 10+ years of experience providing direct services to individuals with disabilities. Skilled in developing and coordinating services, advocating for rights, and completing assessments.
  • Knowledgeable case manager with 5+ years of experience in providing quality case management services. Skilled in developing and monitoring treatment plans, coordinating services, and advocating for client rights.

Build a Strong Experience Section for Your Case Manager Resume

Building a strong experience section on a case manager resume is essential for employers to get a better understanding of the candidate’s professional background and accomplishments. This section can help employers identify the candidate’s relevant skills and experience that align with the job requirements. It should provide a snapshot of the candidate’s experience in the field, including their responsibilities, accomplishments, and any specialized training or certifications. This section also serves to demonstrate the candidate’s commitment to the industry and the high level of knowledge they possess. Overall, a strong experience section on a case manager resume creates a compelling case for why the candidate should be considered for the role they are applying for.

For Example:

  • Provided case management services to over 50 clients in a fast-paced social service setting.
  • Assessed client needs and provided individualized case management services to meet their goals.
  • Drafted service plans to assist clients in achieving positive outcomes.
  • Facilitated access to medical, mental health, and social services.
  • Developed, implemented, and monitored treatment plans for clients.
  • Maintained accurate case notes and documented client progress in a timely manner.
  • Participated in team meetings to ensure quality of care and client safety.
  • Provided crisis counseling and intervention to clients with acute mental health needs.
  • Assisted clients in navigating the court system and obtaining legal representation.
  • Collaborated with community service providers to ensure quality of care for clients.

Case Manager resume education example

A case manager typically needs a minimum of a bachelor’s degree in social work or a related field. Additionally, many employers prefer case managers who have a master’s degree in social work or a related field. Many case managers are also required to be licensed in their state. Depending on the employer, other certifications such as Certified Case Manager (CCM) or Certified Social Worker (CSW) may also be required.

Here is an example of an experience listing suitable for a Case Manager resume:

  • Bachelor of Science in Human Services, University of Arizona, Tucson, AZ
  • Master of Social Work, University of Arizona, Tucson, AZ
  • Certified Case Manager (CCM), American Case Management Association (ACMA), 2016
  • Certified Advanced Addiction Counselor (CAAC), Arizona Board of Addiction and Prevention Counselors (AZBAPC), 2018
  • Certified Clinical Supervisor (CCS), Arizona Board of Addiction and Prevention Counselors (AZBAPC), 2019

Case Manager Skills for a Resume

It is important to add skills for a Case Manager Resume because it helps to demonstrate to potential employers the value that you can bring to the organization. Your skills should be tailored to the job you are applying for and should highlight your strengths and capabilities. Specific examples of skills are not necessary, but should include a broad range of abilities such as problem-solving, communication, organization, critical thinking, and time management.

Soft Skills:

  1. Communication
  2. Empathy
  3. Organization
  4. Problem-solving
  5. Teamwork
  6. Time Management
  7. Decision-making
  8. Leadership
  9. Adaptability
  10. Interpersonal
Hard Skills:
  1. Case Management
  2. Communication Skills
  3. Organizational Skills
  4. Problem Solving
  5. Resource Allocation
  6. Data Analysis
  7. Time Management
  8. Project Management
  9. Risk Assessment
  10. Interpersonal Skills

Common Mistakes to Avoid When Writing a Case Manager Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

  • Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
  • Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
  • Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
  • Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
  • Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
  • Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
  • Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Case Manager resume

  • Highlight your professional experience, skills, and qualifications that are most relevant to the position.
  • Include any licenses, certifications, or advanced training that you’ve received.
  • Keep your resume concise and clear – don’t include any irrelevant information.
  • Describe your experience in a way that emphasizes how it relates to the position.
  • Emphasize your ability to develop effective working relationships with clients and other professionals.
  • Showcase your problem-solving and organizational skills.
  • Demonstrate your understanding of case management principles and practices.
  • Highlight your knowledge of local and state laws regarding case management.
  • Showcase your ability to develop and implement case management plans.
  • Highlight any experience you have with using electronic health records.

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