Claims Clerk CV Example for 2024 (Skills & Templates)

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Claims Clerk CV Example
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Claims Clerk CV Example

This Claims Clerk CV Example is a great starting point for any job seeker looking to gain a position in a claims-related field. It provides an overview of what potential employers are looking for in a successful Claims Clerk, and outlines how to structure your resume to make a strong impression. We’ll also provide tips on what to include in a cover letter. With this example and the advice provided, you’ll be well on your way to landing your dream job.

We will cover:

  • How to write a CV, no matter your industry or job title.
  • What to put on a CV to stand out.
  • The top skills employers from every industry want to see.
  • How to build a CV fast with our professional CV Builder.
  • What a CV template is, and why you should use it.
Moreover, we'll offer expert advice on crafting CVs and share professional examples to ignite your inspiration.

What does a Claims Clerk do?

A Claims Clerk is responsible for processing insurance claims and assisting customers with filing claims. They are responsible for ensuring that all claims are handled in accordance with company policies and procedures, as well as for keeping accurate records of all claims. They may also provide customer service, answer questions, and provide policy information.

What are some responsibilities of a Claims Clerk?

  • Verifying accuracy of information on insurance claims
  • Processing and filing documents to complete claims
  • Answering customer questions about the claims process
  • Analyzing claims data to identify any discrepancies or errors
  • Corresponding with insurance companies, customers, and other relevant parties
  • Maintaining detailed records of claims
  • Resolving billing disputes
  • Reconciling accounts
  • Performing administrative duties to support the claims process

Sample Claims Clerk CV for Inspiration

Name: John Smith

Address: 123 Main St, Anytown, USA

Phone: 123-456-7890


Dedicated and detail-oriented Claims Clerk with over 5 years of experience in dealing with insurance related claims. Posses strong communication, problem solving and organizational skills, as well as the ability to manage multiple tasks and meet tight deadlines. Adept at working with a variety of software programs and applications to ensure accurate and timely handling of all claims.

Work Experience:

  • Claims Clerk, ABC Insurance, Anytown, USA - 2015 to present
    • Responsible for managing customer inquiries related to claims.
    • Process customer claims and ensure accuracy of all information.
    • Ensure timely and accurate submission of all claims.
  • Administrative Assistant, XYZ Insurance, Anytown, USA - 2013 to 2015
    • Responsible for managing customer inquiries related to claims.
    • Process customer claims and ensure accuracy of all information.
    • Ensure timely and accurate submission of all claims.


  • Bachelor of Science in Business Administration, Anytown University, Anytown, USA - 2012


  • Strong problem solving and organizational skills
  • Strong communication skills (written and verbal)
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Proficient in various software programs and applications


  • Certificate in Claims Management, Anytown Technical College, Anytown, USA - 2015

Languages: English (fluent), Spanish (basic)

CV tips for Claims Clerk

Crafting an impeccable CV that kickstarts your career is a challenging endeavor. While adhering to fundamental writing principles is beneficial, seeking guidance customized for your unique job pursuit is equally prudent. As a newcomer to the professional realm, you require Claims Clerk CV pointers.
We've curated top-notch advice from experienced Claims Clerk individuals. Explore their insights to streamline your writing journey and enhance the likelihood of fashioning a CV that captivates potential employers' attention.

  • Highlight any relevant experience you may have in the claims processing industry, such as experience using insurance software.
  • Mention any certifications or qualifications that you may have, such as a Certified Claims Adjuster.
  • Emphasize your customer service skills, such as being able to provide excellent customer service to clients.
  • Demonstrate your ability to be organized and manage client accounts.
  • Mention any additional skills that may be applicable, such as data entry, problem solving, and analytical skills.

Claims Clerk CV Summary Examples

Claims Clerk CV Summary or CV Objective is important to help employers quickly determine if a candidate is suitable for the role. It should give a concise overview of the candidate’s skills, qualifications and experience related to the job. This will help employers decide if the candidate is the right fit for the position and will help them narrow down their search.

For Example:

  • Experienced Claims Clerk with a solid knowledge of insurance industry. Adept in data entry, customer service and problem solving.
  • Highly organized Claims Clerk with 4+ years of experience. Skilled in data entry, customer service and claims processing.
  • Diligent Claims Clerk with a background in insurance. Skilled in data entry, customer service and problem solving.
  • Skilled Claims Clerk with a passion for helping customers. Proficient in data entry, customer service and reconciliation of claims.
  • Efficient Claims Clerk with 3+ years of experience. Adept in data entry, customer service and claims processing.

Build a Strong Experience Section for Your Claims Clerk CV

Building a strong experience section for a claims clerk CV is important for demonstrating the knowledge and skills that are necessary for the role. This section should include detailed information about the work you have done in the past, including any achievements or awards. It should also showcase your ability to accurately process claims and interact with customers. This section should demonstrate that you have the necessary skills and expertise to be a successful claims clerk. Additionally, it is important to include any relevant certifications that you may have in order to showcase your commitment to the profession.

For Example:

  • Compiled and submitted accurate and timely claims payments to providers.
  • Processed and tracked incoming and outgoing claims.
  • Ensured compliance with federal and state regulations, including HIPAA.
  • Resolved customer inquiries related to claims and billing.
  • Evaluated and processed payment requests from medical providers.
  • Analyzed claims data to identify discrepancies and errors.
  • Maintained accurate records of all claims and payments.
  • Developed and implemented policies and procedures for the claims department.
  • Provided customer service support for clients regarding claims and billing.
  • Maintained up-to-date knowledge of insurance policies and regulations.

Claims Clerk CV education example

A Claims Clerk typically needs a high school diploma or equivalent. Some employers may prefer that applicants have some postsecondary education in a related field such as office management or accounting. Some employers may also prefer that applicants have some experience in customer service or data entry.

Here is an example of an experience listing suitable for a Claims Clerk CV:

  • Associate of Science in Business Administration - ABC University, 2020
  • Certified Claims Professional - Institute of Claims Professionals, 2019
  • Certificate in Insurance Principles and Practices - XYZ Institute, 2018
  • Certificate in Claims Management - Institute of Claims Professionals, 2018
  • High School Diploma - DEF School, 2017

Claims Clerk Skills for a CV

Adding skills to a Claims Clerk CV is important to showcase your abilities and demonstrate to potential employers that you have the experience necessary to fulfill the job responsibilities. Skills on a CV should be tailored to the job you are applying for and should be easily identifiable and relevant to the position. Your skills should be a reflection of the duties and responsibilities of the role you are applying for and should be used to highlight your qualifications and abilities. Examples of skills that might be included on a Claims Clerk CV are customer service, problem solving, data entry, filing, and document management.

Soft Skills:

  1. Organizational Skills
  2. Communication Skills
  3. Time Management
  4. Problem Solving
  5. Decision Making
  6. Multi-Tasking
  7. Adaptability
  8. Teamwork
  9. Attention to Detail
  10. Interpersonal Skills
Hard Skills:
  1. Claims Processing
  2. Data Entry
  3. Insurance Verification
  4. Database Management
  5. Documentation
  6. Customer Service
  7. Risk Assessment
  8. Claims Analysis
  9. Investigations
  10. Office Administration

Common Mistakes to Avoid When Writing a Claims Clerk CV

In today's competitive job market, an average of 180 applications floods employers' inboxes for each vacant position. To streamline this influx of CVs, companies frequently employ automated applicant tracking systems that weed out less qualified candidates. If your CV manages to surpass these digital gatekeepers, it must still captivate the attention of the recruiter or hiring manager. Given the sheer volume of applications, a mere 5 seconds is typically allocated to each CV before a decision is reached. With this in mind, it's crucial to eliminate any extraneous information that might relegate your application to the discard pile. To ensure your CV shines, consult the list below for elements to avoid including in your job application.

  • Skipping the cover letter: A well-crafted cover letter is an opportunity to showcase your suitability for the role and express your enthusiasm for it.
  • Excessive jargon: CVs laden with technical terms can alienate hiring managers who lack specialized knowledge.
  • Neglecting vital details: Incorporate your contact information, education, work history, and pertinent skills and experiences.
  • Relying on generic templates: Tailoring your CV to the specific job exhibits your commitment to the position and company.
  • Errors in spelling and grammar: Proofreading is essential to eliminate typos, spelling errors, and grammatical blunders.
  • Overemphasizing duties: Highlight accomplishments to underline your candidacy's value.
  • Sharing personal information: Steer clear of revealing personal details like age, marital status, or religious affiliations.

Key takeaways for a Claims Clerk CV

  • Proficient in claims processing and handling customer inquiries
  • Ability to review and analyze claim data
  • Strong organizational skills and attention to detail
  • Excellent interpersonal, communication, and customer service skills
  • Knowledge of insurance procedures and regulations
  • Familiarity with medical terminology and terminology related to medical billing and coding
  • Proficient in using computers and software applications related to claims processing
  • Ability to work independently and as part of a team

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