Computer Support Technician Resume Example (Free Guide)

Are you looking for a job as a Computer Support Technician? If so, you've come to the right place! This article provides a resume example and helpful tips to help you create a winning resume to get you one step closer to landing the job of your dreams. Read on for more details.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
What a resume template is, and why you should use it.

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Computer Support Technician do?

Computer Support Technicians provide technical assistance to users of computer hardware and software. They diagnose and troubleshoot hardware and software issues, install and configure computer systems, provide instruction on the use of computer programs, and repair, upgrade, and maintain computer systems. They may also provide assistance in the purchase and installation of computer hardware and software, and provide technical support to customers via phone, email, or in person.

We’re about to begin, but first, here are some other Computer Support Technician related resume examples:

What are some responsibilities of a Computer Support Technician?

Troubleshoot hardware, software, and network related issues
Install and configure computer systems
Provide technical assistance and support to users
Train users on the use of computer systems and software
Perform regular system maintenance
Monitor system performance and address any issues
Repair and replace hardware and software components
Create user accounts and manage user access levels
Write and maintain user documentation
Keep track of inventory and order parts and supplies

Sample Computer Support Technician Resume for Inspiration

Personal Details:

Name: John Doe
Address: 123 Anywhere Street, Anywhere, CA 12345
Phone: (123) 456-7890
Email: john.doe@example.com

Summary:

John Doe is an experienced and certified Computer Support Technician with 10 years of experience in troubleshooting, maintaining, and providing technical support for computer systems. He is adept in resolving customer inquiries, troubleshooting hardware and software issues, and training end-users. He is knowledgeable in Windows, Mac, and Linux operating systems, as well as Microsoft Office, Adobe Creative Cloud, and other software.

Work Experience:

Computer Support Technician – ABC Corporation
Anywhere, CA (January 2010 – Present)

Provide technical support for computer systems, including troubleshooting hardware and software issues and resolving customer inquiries.
Install, configure, and maintain computers, peripherals, and software.
Train end-users in the use of software and hardware.

Computer Technician – XYZ Corporation
Anywhere, CA (April 2008 – December 2009)

Assisted customers with computer setup, installation, and troubleshooting.
Configured and maintained computers and peripherals.
Provided technical support over the phone and in person.

Education:

Bachelor of Science in Computer Science – Anywhere University, Anywhere, CA (2004 – 2008)
Associate of Science in Computer Information Systems – Anywhere Community College, Anywhere, CA (2002 – 2004)

Skills:

Excellent customer service skills
Knowledge of Windows, Mac, and Linux operating systems
Proficient in Microsoft Office, Adobe Creative Cloud, and other software
Troubleshooting and problem-solving skills

Certifications:

Microsoft Certified Professional (MCP)
CompTIA A+ Certified

Languages:

English (Native)
Spanish (Conversational)

Resume tips for Computer Support Technician

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Computer Support Technician resume tips.
We collected the best tips from seasoned Computer Support Technician - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your technical expertise, certifications, and experience in customer service.
Include a summary statement that outlines your primary qualifications for the job.
Provide a detailed list of your responsibilities in past roles.
Mention any special projects you’ve been involved in.
Include any awards or recognition you’ve received.

Computer Support Technician Resume Summary Examples

A resume summary or resume objective can be used to quickly summarize your skills and experience as a computer support technician, highlighting the qualities that make you a great fit for the position. It’s a great way to make your resume stand out from the competition. A well-written resume summary or objective can show the hiring manager that you have the knowledge and experience to excel in the role and be an asset to their team.

For Example:

Highly motivated Computer Support Technician offering 8+ years of experience in providing technical assistance and support for incoming queries and issues related to computer systems and software.
Experienced Computer Support Technician offering 3+ years of expertise in troubleshooting, repairing and maintaining computer systems, networks, and peripherals.
Knowledgeable Computer Support Technician with 5+ years of experience in resolving customer inquiries and providing technical support for computers and software.
Computer Support Technician with 10+ years of experience in diagnosing and resolving complex technical issues related to computer systems, networks and peripherals.
Computer Support Technician with 7+ years of experience in providing technical support, installing and configuring software, and troubleshooting hardware issues.

Build a Strong Experience Section for Your Computer Support Technician Resume

Building a strong experience section for a computer support technician resume is important for several reasons. First, it allows potential employers to quickly and easily understand your qualifications and experience. It also shows them how you have used your skills and knowledge in a professional context. Finally, it demonstrates that you have what it takes to be successful in the role. A well-crafted experience section can make a powerful statement about your capability and worth as a computer support technician.

For Example:

Provided remote and onsite technical support for over 500 businesses.
Installed, configured and maintained computers, printers, networks and other related equipment.
Developed and implemented IT solutions to meet client’s needs.
Performed system maintenance, software upgrades and patches.
Resolved hardware and software issues in a timely manner.
Performed system backups, restores and troubleshooting.
Provided technical assistance and training to end-users.
Assisted in the setup and troubleshooting of new equipment.
Documented and updated IT related processes.
Provided technical support via phone, email and in-person.

Computer Support Technician resume education example

Computer Support Technicians typically need an associate's degree in computer science or a related field. They may also need certifications such as CompTIA A+ and Network+. Additionally, they must possess an in-depth knowledge of computers and computer software, as well as experience with troubleshooting, problem solving, and customer service.

Here is an example of an experience listing suitable for a Computer Support Technician resume:

Associate of Applied Science in Computer Support Technician, ABC Community College, 2019
Certified in CompTIA A+ and Network+
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Administrator (MCSA)
Cisco Certified Network Associate (CCNA)

Computer Support Technician Skills for a Resume

Adding skills to a Computer Support Technician resume is important because it allows employers to quickly identify what technical competencies and abilities an individual has. It also allows employers to quickly assess if an individual is a good fit for the job. By including technical skills, employers can quickly assess if an individual is qualified for the job and can determine if they have the necessary qualifications to perform the tasks associated with the role. Furthermore, including skills can help an individual stand out among other applicants and demonstrate that they have the knowledge and experience necessary for the job.

Soft Skills:

Critical Thinking
Troubleshooting
Problem Solving
Teamwork
Interpersonal
Communication
Organizational
Customer Service
Adaptability
Time Management

Hard Skills:

Troubleshooting
Network Administration
Software Installation
Hardware Repair
Data Recovery
System Administration
PC Maintenance
Technical Support
Computer Programming
Security Compliance

Common Mistakes to Avoid When Writing a Computer Support Technician Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Computer Support Technician resume

Highlight relevant technical skills, such as network administration and troubleshooting.
Include certifications and accomplishments that demonstrate expertise and commitment to excellence.
Demonstrate excellent customer service skills.
Explain your ability to work with specialized software and hardware.
Showcase problem-solving and critical thinking skills.
Mention your ability to work independently and collaboratively.
Highlight your understanding of privacy and security protocols.
List any experience with system upgrades, data recovery, and maintenance.

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.