English
What is rsmk.ai?
The billing for our various international services, including local domains, is handled through a central payment method getaway called Paddle (paddle.com). This may result in you seeing Paddle, and PADDLE.NET* RSMK.AI on your statement. For further information, please consult the FAQ below.
Frequently Asked Questions
What is Paddle?+
Paddle is an online payment gateway which provides a payment infrastructure to thousands of software companies around the world. Paddle is the one you are purchasing from and who is responsible for charging you for the product you've bought. It’s completely safe and trusted by thousands of companies worldwide.
What is the “RSMK.AI” part of the statement?+
We use this general term to consolidate payments for our resume-related services across multiple countries and domains, making it simpler than having a separate payment processing name for each international brand.
Why do I have a charge from Paddle.net?+
If you're seeing a charge from Paddle on your bank or credit card statement, it is because you have purchased or subscribed to a product supplied by Resumaker.ai or one of our local websites.
How do I cancel a subscription Paddle is charging me for?+
If you'd like to cancel a subscription billed by Paddle, click the button "Cancel Subscription". Also, you may visit Paddle support chat on paddle.net. You'll be asked for your email or transaction details to locate the subscription. You can also look for the link to paddle.net in an email you have received from Paddle, which will automatically share your subscription order details with our virtual assistant.
How do I request a refund from Paddle?+
If you're eligible for a refund, you can request it through paddle.net.