Police Dispatcher Resume Examples (Template & 20+ Tips)

Are you interested in a career as a police dispatcher? Check out our Police Dispatcher Resume Example for inspiration and guidance on crafting a strong resume. A police dispatcher plays a critical role in public safety by coordinating emergency response and providing crucial information to law enforcement officers. Our resume example can help you showcase your skills and experience in a clear, professional manner to land the job you want.

We will cover:

How to write a resume, no matter your industry or job title.
What to put on a resume to stand out.
The top skills employers from every industry want to see.
How to build a resume fast with our professional Resume Builder.
Why you should use a resume template

Plus, we will provide expert resume writing tips and professional examples to inspire you.

What does a Police Dispatcher do?

Receives emergency and non-emergency calls from the public.
Dispatches the appropriate police units to the scene of an incident.
Coordinates communication between police officers, emergency services, and other agencies.
Maintains records of all calls and dispatch activities.
Monitors and tracks the location of police units in the field.

We’re about to begin, but first, here are some other Police Dispatcher related resume examples:

What are some responsibilities of a Police Dispatcher?

Answering emergency and non-emergency calls
Dispatching police officers to calls for service
Maintaining radio communication with police officers in the field
Providing information to officers and the public
Operating computer-aided dispatch systems
Maintaining accurate records and logs of calls and dispatches
Coordinating with other emergency response agencies
Assisting in coordinating mutual aid responses

Sample Police Dispatcher Resume for Inspiration

Personal Details:

Name: John Doe
Address: 123 Main St, Anytown, USA
Phone: (123) 456-7890
Email: johndoe@email.com

Summary:

John Doe is an experienced Police Dispatcher with a proven track record of efficiently handling emergency calls and dispatching appropriate units. He possesses strong communication and multitasking skills, and is dedicated to ensuring public safety.

Work Experience:

Police Dispatcher at Anytown Police Department (2015-present)
- Received and managed emergency calls
- Dispatched police units to the scene
- Coordinated with other emergency services as necessary
Dispatcher Trainee at Anytown Police Department (2014-2015)
- Completed dispatcher training program
- Observed and assisted experienced dispatchers

Education:

Bachelor's Degree in Criminal Justice from Anytown University (2014)

Skills:

Excellent communication and interpersonal skills
Ability to remain calm under pressure
Strong multitasking and organizational abilities
Familiarity with relevant computer systems and software

Certifications:

Certified Public Safety Telecommunicator (CPST)
CPR and First Aid Certification

Languages:

Fluent in English
Basic knowledge of Spanish

Resume tips for Police Dispatcher

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Police Dispatcher resume tips.
We collected the best tips from seasoned Police Dispatcher - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

Highlight your experience in emergency response and law enforcement communication.
Showcase your ability to remain calm under pressure and prioritize tasks in a fast-paced environment.
Emphasize your proficiency in utilizing communication systems, such as radios and computer-aided dispatch (CAD) systems.
Demonstrate your strong interpersonal and multitasking skills, essential for coordinating emergency responses and dispatching resources effectively.
Include any certifications or training related to emergency dispatching, such as CPR and emergency medical dispatch (EMD) certification.

Police Dispatcher Resume Summary Examples

A resume summary or objective is essential for a police dispatcher's resume. It provides a brief overview of your professional skills, experience, and career goals, helping hiring managers quickly understand your qualifications and suitability for the job. A resume summary highlights your key accomplishments and sets the tone for your resume, while a resume objective is ideal for entry-level candidates, highlighting their career objectives and aspirations in the field of police dispatching.

For Example:

Highly skilled Police Dispatcher with 5 years of experience in emergency response and communication
Proven ability to remain calm under pressure and efficiently coordinate emergency services
Strong knowledge of police procedures, codes, and regulations
Excellent communication and multitasking skills
Adept at using dispatch and communication systems

Build a Strong Experience Section for Your Police Dispatcher Resume

Building a strong experience section for a police dispatcher resume is crucial because it showcases a candidate's relevant skills, knowledge, and expertise in handling emergency calls and dispatching law enforcement personnel. It provides potential employers with a clear understanding of the candidate's ability to perform under pressure, multitask, and make quick and effective decisions. A comprehensive experience section also demonstrates a candidate's proficiency in using communication technology and software systems.

For Example:

Answered emergency and non-emergency calls from the public and dispatched appropriate resources
Utilized computer-aided dispatch system to update and maintain accurate records of all calls and responses
Coordinated with law enforcement, fire, and medical personnel to ensure quick and effective response to emergencies
Provided support to police officers in the field by monitoring radio traffic and providing pertinent information
Assisted in coordinating mutual aid responses between different law enforcement agencies
Used critical thinking and problem-solving skills to assess and triage incoming calls for service
Maintained professionalism and composure during high-stress situations
Communicated effectively with diverse populations and diffused potentially volatile situations over the phone
Participated in ongoing training and professional development to stay current on policies and procedures
Assisted in the implementation of new dispatch technology and software

Police Dispatcher resume education example

A police dispatcher typically needs a high school diploma or equivalent, as well as completion of a formal training program in dispatching or a related field. Many police agencies also require dispatchers to complete on-the-job training and obtain certification through an accredited organization, such as the Association of Public-Safety Communications Officials (APCO) or the National Emergency Number Association (NENA). Strong communication, multitasking, and problem-solving skills are also essential for this role.

Here is an example of an experience listing suitable for a Police Dispatcher resume:

Associate's Degree in Criminal Justice, XYZ Community College
Completed a 6-week Police Dispatch training program at ABC Academy
Received certification in CPR and First Aid

Police Dispatcher Skills for a Resume

It is important to add skills for a Police Dispatcher Resume because it helps showcase the candidate's ability to effectively manage emergency situations, prioritize tasks, and communicate clearly under pressure. Additionally, having specific skills related to emergency response, multi-tasking, and technology can demonstrate the candidate's fit for the role and their ability to excel in the position.

Soft Skills:

Effective communication
Active listening
Problem-solving
Empathy and compassion
Multi-tasking
Adaptability
Stress management
Attention to detail
Team collaboration
Customer service-oriented

Hard Skills:

Emergency communication
Criminal database search
Radio operation
911 dispatch
Law enforcement protocol
Geographical knowledge
Computer-aided dispatch
Active listening
Multi-line phone operation
Dispatch prioritization

Common Mistakes to Avoid When Writing a Police Dispatcher Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Police Dispatcher resume

Proven ability to handle emergency and non-emergency calls in a calm and efficient manner
Excellent communication skills and the ability to multitask in high-stress situations
Familiarity with law enforcement procedures and protocols
Proficient in using dispatch software and radio communication systems
Strong knowledge of geographical area and landmarks to provide accurate directions to officers
Able to prioritize calls based on urgency and dispatch appropriate resources
Ability to maintain confidentiality and professionalism at all times
Experience in documenting and maintaining detailed records of all calls and dispatch activities

It's time to begin the job search. Make sure you put your best foot forward and land your next job with the help of Resumaker.ai.